Tracking WhatsApp through Processing Rules via referrer is possible

Question

Hi team,

am looking for tracking the WhatsApp traffic to my website.

so I tried to implement the processing rule in one eVar using this document.referrer. After the analysis I realized that WhatsApp mobile tracking was not possible & web-WhatsApp is possible through query params because WhatsApp not allowing referrer .

However query params is limited to few of URLs but I want traffic for entire my website pages .

How can we achieve this without query params?

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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