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gener7
Community Expert
Community Expert
April 4, 2017
Question

Two step verification (2SV) now on Adobe accounts

  • April 4, 2017
  • 5 replies
  • 2258 views

I don't know how long Adobe has had 2sv, but I'm glad it's not password-only anymore.

You can now go to your Adobe account and enable it.  You sign in as usual and then by email or text, you request a code so that you can log in.

You have the option to trust your computer if you do not want to keep entering codes.

You can get to this feature via the "Security and Privacy" tab in your account to set it up.

Gene

    This topic has been closed for replies.

    5 replies

    Barb Binder
    Community Expert
    Community Expert
    July 5, 2017

    Thanks for the heads up, Gener7. It took less than 30 seconds, and while there is room for improvement (see SMS issues above), I agree this is certainly a step in the right direction.

    ~Barb at Rocky Mountain Training
    gener7
    Community Expert
    gener7Community ExpertAuthor
    Community Expert
    July 5, 2017

    Yes, SMS has its issues just as plain door locks do, but because someone told you a lock picker could pick one in under 30 seconds, doesn't mean you keep the door unlocked. At the very least, you deter the opportunists.

    Participant
    July 5, 2017

    Adobe's two step authorization sends a text message to my phone. So what happens when someone pretends to be me and tricks my cell phone provider into transferring my account to another phone, and then uses the text message to take over my account? Texting is so last century. Adobe, please allow us to use an authentication app, like Google Authenticator

    gener7
    Community Expert
    gener7Community ExpertAuthor
    Community Expert
    July 5, 2017

    That's a good suggestion, but wouldn't you notice right away if your account was moved when you go to use your phone and even with your phone company don't you have challenge questions and pin codes before anyone accesses your cell account?

    Michael J. Hoffman
    Community Expert
    Community Expert
    July 5, 2017

    HumbleOpinion​ brings up a valid point in that SMS verification is very easily hacked. However, having SMS verification is better than having nothing. Even banks today use SMS verification, so Adobe isn't unique in this respect. The entire industry should migrate away from that, but it won't happen overnight.

    One can only hope that Adobe would offer true 2FA with an authenticator in the near future. At least they are moving forward.

    Mike

    Ussnorway7605025
    Legend
    April 4, 2017

    gener7  wrote

    You can now go to your Adobe account and enable it.

    no thanks but well done to Adobe for making it optional

    Szalam
    Community Expert
    Community Expert
    April 4, 2017

    This is good news, thank you.

    gener7
    Community Expert
    gener7Community ExpertAuthor
    Community Expert
    April 4, 2017

    It's all about throwing as many chairs as you can in the way of the bad guys. Firewalls, AV, Password managers, and 2SV wherever it's offered.

    Here's some other providers that offer the service: The 12 Days of 2FA: How to Enable Two-Factor Authentication For Your Online Accounts | Electronic Frontier Foundation

    Gene

    Nancy OShea
    Community Expert
    Community Expert
    April 4, 2017

    Good to know.  Thanks, Gene.

    Nancy O'Shea— Product User & Community Expert