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Participant
August 25, 2026

Usability

  • August 25, 2026
  • 3 replies
  • 22 views

This is the hardest and most difficult AI to use.  It doesn't listen, changes things I didn't ask it to, and distorts provided graphics after each rendering.  You really need to work on the usability. 

Jeez, even filling out this form is a nightmare.  You have category with a huge list and no search option. And after scrolling through it many times, I never found firefly.  

    3 replies

    John T Smith
    Community Expert
    Community Expert
    August 25, 2026

    This forum software is rented from a company called Gainsight (I think that is the name) so if you don’t like how the forum operates you need to find Gainsight (or maybe Gainsite, I’m not 100% sure of the name) and complain to that company

    John T Smith
    Community Expert
    Community Expert
    August 25, 2026

    Start here https://community.adobe.com/community to find the correct forum for your program

    Firefly (free) https://community.adobe.com/p/firefly

     

    Participant
    August 25, 2026

    Why (profanity removed) are we still expecting people to spend hours reading through forums when AI should be able to answer all questions and be far more user friendly?