Valid or scam email

failed payment i am not happy at all im reporting adobe im confused you keep on taking money from my account i ended my trail long time ago and youll stilltaking money out of my account im -R138 rand because of youll i want my money back im really mad

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

It's really important to know, you CANNOT decide if an email is genuine by looking at the address. Really, you can't. It can be faked in seconds.

It's just the same as if you got a letter and wanted to know it was genuine, you could not decide by looking at the address on the letter.

Yes, there ARE scam emails from people trying to steal your password, and worse. 

Yes, they could be from mail@email.adobe.com 

Yes, mail@email.adobe.com could also be genuine messages.

Yes, a message from mail@email.adobe.com could be a fake, which exactly copies a genuine message (but with different links).

NEVER click on links in email, ever, no matter how genuine they seem to be.

What is your real concern? It matters little from where the email pretends to be.  Bogus emails typically use a fake return address anyway.