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A
Anonymous
March 31, 2022
Answered

Valid or scam email

  • March 31, 2022
  • 4 replies
  • 17412 views

Is mail@email.adobe.com an Adobe email address or a scam?

      Correct answer

      Thank you! Your explicit response is most appreciated. I wasn't making the connection to someone copying a genuine message but inserting their own links. Brain freeze! I forwarded the email to phishing@adobe.com. Thanks again. Stay safe.

      4 replies

      P
      phums_0081
      Participant
      October 18, 2024

      failed payment i am not happy at all im reporting adobe im confused you keep on taking money from my account i ended my trail long time ago and youll stilltaking money out of my account im -R138 rand because of youll i want my money back im really mad

       

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 18, 2024

      @phums_0081 

       

      these are user forums.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 3, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

      <moved from using the community>

      T
      Test Screen Name
      Legend
      April 1, 2022

      It's really important to know, you CANNOT decide if an email is genuine by looking at the address. Really, you can't. It can be faked in seconds.

      It's just the same as if you got a letter and wanted to know it was genuine, you could not decide by looking at the address on the letter.

       

      Yes, there ARE scam emails from people trying to steal your password, and worse. 

      Yes, they could be from mail@email.adobe.com 

      Yes, mail@email.adobe.com could also be genuine messages.

      Yes, a message from mail@email.adobe.com could be a fake, which exactly copies a genuine message (but with different links).

      NEVER click on links in email, ever, no matter how genuine they seem to be.

      A
      Anonymous
      Correct answer
      April 1, 2022

      Thank you! Your explicit response is most appreciated. I wasn't making the connection to someone copying a genuine message but inserting their own links. Brain freeze! I forwarded the email to phishing@adobe.com. Thanks again. Stay safe.

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        March 31, 2022

        What is your real concern? It matters little from where the email pretends to be.  Bogus emails typically use a fake return address anyway. 

         

         

         

        Nancy O'Shea— Product User & Community Expert
        A
        Anonymous
        March 31, 2022

        I don't understand your question. The implied concern in wanting to know whether an email address is valid or a scam is always whether it's safe to click on the links in the email.

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        March 31, 2022

        As I said, it could be real or it could be faked.  There's no possible way to tell from the return address.

        You should always remain skeptical of anything you don't trust.

         

        Do you have any other concerns?

         

        Nancy O'Shea— Product User & Community Expert
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