Fonts bundled with Creative Suite 2 (and individual CS2 products)

Thomas,

Thank you. (Is your middle name Helpful?) I await developments.

Michael,

I have already cleared up the general issue with Customer Support, by contacting a high-level support manager and making sure that the support reps are henceforth pointed to a copy of the document I posted at the top of this forum, and/or the web page here: http://www.adobe.com/products/creativesuite/type.html
(both of which list Bickham Script Pro).

Now, that doesn't explain why you can't find it. I'm chatting with people on the installer engineering and customer support ends to see who we can put on the case to look into it.

Regards,

T

Herb,

Thank you for your detailed answer.

Thomas Phinney,

Would you please provide us Bickham have-nots with an action plan, given that my two calls to Adobe Customer Support elicited the same response -- that Bickham is not bundled with the CS2 Premium suite.

Thomas,

I very much appreciate your concern.

I'm using Windows XP Professional, Service Pack 2. I ordered CS2 Premium as soon as it was announced, as an ungrade to my CS Premium Suite. I did a full install of the CS2 Premium without deleting any of the CS Premium which is still on my system.

I suspect that rather than this being an installer problem, it's an internal communications mix-up within Adobe concerning what is and is not included in CS2 Premium. If I'm mistaken, then the next logical question is: Has anyone on this forum gotten Bickham with their CS Suite?

Michael, are you also on Windows, or on Mac OS? Are you installing CS2 Premium or "regular"?

If there's an installer problem, we certainly want to know about it.

Regards,

T

I'm also missing Bickham from my full install of CS2 Premium (Windows).

Rob

Thomas,

I've checked the common files fonts folder again. Everything that should be in there is there, but no Bickham.

Zeb,

I installed the entire CS2 Suite. No problems with it -- aside from my greed for another font. They're worse than chocolates.

Just a thought Michael, are you installing all the suite or just one or two applications?

Well, I guess their documentation needs help - I will look into that. The table I posted at the top of this thread started life as the official internal list of fonts bundled with CS2 - the document used jointly by marketing, engineering, and the installer folks. I just reformatted it to make it look better, and changed some of the wording to not use code names and the like.

You might want to check C:\Program Files\Common Files\Adobe\Fonts (if you're on Windows) or the equivalent Mac location.

Regards,

T

I just spoke with two people at Adobe Customer Support. Both checked CS2 Premium suite and said that BickhamPro is not in the list of bundled fonts.