Known Participant

Question

Type1 / postscript fonts not showing up in CC applications

Forum|Forum|12 years ago
September 3, 2013
24 replies
91181 views

Type 1 / postscript fonts are not available in my CC applications (Photoshop, Illustrator and InDesign) - and they ARE available in the CS5 & CS6 versions of the same apps. The only fonts that are available are True Type & Open Type fonts.

Mac OS X 10.8.4, 2.26 GHz Intel Core 2 Duo, 8GB RAM

Extensis Suitcase Fusion 5 (16.0.2)

I've cleaned the font cashes, re-installed apps and Suitcase ...

Hope some one can point me in the right direction - thanks in advance!

This topic has been closed for replies.

W

wardb16788506

Participant

This issue is still happening. It is not an issue with the OS. It is an issue with Adobe.

Installing the fonts to /Applications/Adobe Indesign CC 2017/Fonts does nothing.

PDFs containing Postscript and Type 1 fonts render just fine in CS6 and Acrobat XI and earlier. The OS renders Postscript fonts correctly in PDFs via Spotlight and Preview. Acrobat XI renders the fonts correctly. Not true in DC. Not true in Indesign CC. In Acrobat DC, the Postscript fonts are only available via third party applications like PitStop.

Dov Isaacs

Legend

Sorry, but we cannot reproduce such a problem with either MacOS or Windows. On our MacOS systems (I assume that is what you are using), installed Type 1 fonts are indeed visible in the font menus and render properly in both Acrobat DC and InDesign DC 2017.

Are you claiming that PDF files containing embedded Type 1 fonts don't properly render or that PDF files with unembedded Type 1 fonts (for which those fonts are installed on the system) don't properly render?

Or are you saying that InDesign can't find Type 1 fonts?

Anything else we should know about your system? Do you have any third party font manager installed?

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

W

wardb16788506

Participant

Thanks for responding, Dov. I really do appreciate it.

The main offending font in my current testing is "Times" (particularly Times-BoldItalic). We have THOUSANDS of files where the Times font was not embedded. We are working on updating all of those as part of data modernization, but need to be able to load the font in newer software first. This is a conflict with the system-required font for the OS. As I mentioned, the OS and previous versions of Adobe can read the "local" version of Times (the PS version) just fine. It's only Acrobat DC and CC that doesn't seem to see it. I don't claim the font is correct. I'm sure it has corrupt headers. BUT, it has worked with all prior Adobe products and continues to work with all other programs I've tried.

We're running Mac OSX 10.11.6 El Capitan. We generally run FontAgent Pro, but I have disabled it entirely for testing. I've completely cleared all fonts out of the system /Library/Fonts running only the necessary fonts to run the OS. As I mentioned, I've tried the font set in both the internal app indesign font folder and in the local ~/Library/Fonts folder with no success.

I'm currently staring at a PDF file open in many applications. It shows the correct Postscript version in Preview, Spotlight, Acrobat X, Acrobat XI, Indesign CS6 and Illustrator CS6. I shows incorrectly (using the system version of Times) in Acrobat DC, Indesign CC 2017, Indesign CC 2015, Illustrator CC 2017, and Illustrator CC 2014.

D

Deb Morais

Participant

I don't know if this was already discussed (I've read a bunch of posts, but not all), but my solution to the problem was to dump all my preference files and restart, and the issue cleared in all my applications… all Adobe and Font Book. Just my 2¢ if this hasn't already been offered…

J

jenniferXYZ

Participating Frequently

Thanks, Debmorias. But how do I even do that? Sorry, I guess I'm not that in tune with my machine! ;P

A

aegeiger

Known Participant

I'm having issues also since updating to CC 2015. Many of my fonts are not getting enabled and I have to manually enable them every time I restart my computer. I don't have suitcase, just going through the Font Book app on Mac. They are located in \library\fonts. Btw, it's' also having issues loading fonts in Office, as well as Adobe products.

Willi Adelberger

Community Expert

Did you see all previous answers? Everything you asked was discussed here.

J

Jörg_Oyen

Participant

At least going back to DOS times I find a working solution getting old PostScript fonts to work on Windows and INDesign CC 2015...

be sure that the font filenames writing in capitals

HV______.PFB

store the font files C:\Program Files\Adobe\Adobe InDesign CC 2015\Fonts

after this Find Font will look like these ...

Daniel_Soto

Participant

Same problem, but It's only effecting InDesign. Photoshop and Illustrator have access to all of my postscript typefaces. I have an up to date mac.

funny.stigmata@gmail.com

Participating Frequently

Have the same problem, but using Font Explorer Pro. Thankfully, I still have CS6 so I can get my work done. But this is kind of lame.

denisef2010

Participant

Wow, two years ago and this issue still hasn't been answered. After reading the entire three pages (to see if there was a solution!) I think the issue probably is with missing .bmap and outline font files. We pull thousands of fonts from our network server into Suitcase 6 for each computer (5 of us). For those people who only work with a few fonts, the solution to copy fonts to Library/Fonts may work but not if you handle so many. Right now Illustrator CC is telling me that I have a missing font that I'm trying to package to send to a print vendor. I go into Suitecase 6 and it is most definitely activated (Myriad!). So, after packaging I am going into my network folder to physically copy and paste the font into my packaged file. I have no idea if this will work for my print vendor but I need to send off files!

We just upgraded to Yosemite and CC2014 and Suitcase 6 and we have so many font issues, (especially Helvetica!) that it has really slowed us down. Some people in my group can't even get Word to open correctly due to "font issues."

Willi Adelberger

Community Expert

Did you read my answer? You are using old outdated file types. You can't expect that T1 fonts are working on modern OS! Only in InDesign or any other Adobe Program's private folder you can still use them. You have to change to OTF.

And with Word or any non-Adobe product you are out of luck, they don't support these old font types any more on your system.

BTW. Don't send open AI files to the print vendor, send PDF/X-4 (or AI but tell them they should use it, as it is a PDF and not open it, as the PDF fork of that file has all images and fonts embedded).

P

pamj2164615

Participant

having the sam font issue with CC, on a Mac

Willi Adelberger

Community Expert

pamw2164615 wrote:

having the sam font issue with CC, on a Mac

If you need them in InDesign, install them in InDesign’s private Font folder. The font folder found in the same directory as the INDD application.

But if you really work with InDesign CC you should consider to Upgrade to InDesign CC 2014 and update to the latest batch.

H

hreif

Participant

Has this issue been resolved yet? The same thing is happening to me: postscript fronts are not showing up in CC and I obviously don't want to load thousands of fonts in my ~/library/fonts folder (I use FontExplorer to manage my fonts).

Thanks for any replies…this thread has become so long that I'm not sure if it was resolved somewhere along the way.

Gopa C

Inspiring

While not technically resolved, I have figured out how to get around the problem. It seems (at least for me) to only happen if I open in CC a document originally created in CS6. If it's not a many page document, I have discovered that it works to make a new "base " document (correct size etc) and paste the text into it from the misbehaving one. This seems to work just fine, though obviously it would be a tedious choice if you had a many page document.

A

Abbie James

Participant

I am having the same problem. I am on a PC so y 3rd party application to manage fonts.

Fonts work fine in word and other software.

They do not work in Adobe INDesign, Illustrator and Photoshop

But I have found it is not all Type 1 postscript fonts.

I have put the font directly in the Adobe INDesign folder etc but this does not work.

This is proving to be a huge problem and it causing chaos here so I really need it fixed.

Type1 / postscript fonts not showing up in CC applications

Willi Adelberger

Community Expert

I would recommend not use any T1 fonts in the future as they are not fully supported by modern OS on both sides, Mac and Windows. It would be a benefit for all to replace the T1 fonts with modern OTF fonts. And there will be a point in the future where it will be complete impossible to use T1 fonts anymore in any application.

Dov Isaacs

Legend

Although I agree with your overall recommendation with regards to OpenType fonts versus Type 1, the fact is that as long as there is PostScript and PDF, Adobe must continue to support Type 1 fonts since they are integral to these products and to publishing workflow. Adobe cannot and will not “orphan” literally billions of pieces of digital assets with Type 1 fonts either embedded or referenced.

It is also true that Microsoft has already discontinued support for Type 1 fonts in Office 2013 (Windows) and Apple's support for Type 1 fonts is sketchy at best.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Gopa C

Inspiring

Dov, I agree. Adobe cannot "orphan" these fonts. Or if they do, they need to provide all licensed users with the OTF version...

T

Terence879

Participant

I'd like to add a few more wrenches to this discussion.

I am having the same postscript Type 1 problem but

I'm not using any 3rd party application to manage fonts.

I'm using OS X 10.8.2 (this may rule out Apple upgrade issues.)

But I have found it is not all Type 1 postscript fonts.

We are also having trouble with outlining fonts from CC and CC2014. There were some inaccuracies in info in my earlier post in this space.

Show more replies

I don't know if this was already discussed (I've read a bunch of posts, but not all), but my solution to the problem was to dump all my preference files and restart, and the issue cleared in all my applications… all Adobe and Font Book. Just my 2¢ if this hasn't already been offered…

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