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Question

Type1 / postscript fonts not showing up in CC applications

Forum|Forum|12 years ago
September 3, 2013
24 replies
91181 views

Type 1 / postscript fonts are not available in my CC applications (Photoshop, Illustrator and InDesign) - and they ARE available in the CS5 & CS6 versions of the same apps. The only fonts that are available are True Type & Open Type fonts.

Mac OS X 10.8.4, 2.26 GHz Intel Core 2 Duo, 8GB RAM

Extensis Suitcase Fusion 5 (16.0.2)

I've cleaned the font cashes, re-installed apps and Suitcase ...

Hope some one can point me in the right direction - thanks in advance!

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jenzilla

Participant

I figured out how to get them to work! All of the postscript fonts I was using were in my Library > Fonts folder as they wouldn't properly load in CS4 otherwise. It occurred to me that the reason they might not be working in CC is because a lot of the file names don't have extensions. For each font, there was the bitmap file which ends in .bmp, but the rest of the corresponding files didn't have extensions. I went to that folder and added .pfb to the ends of all those font files. Boom! Now all those fonts show up perfectly in CC. What's nice is you only have to make this change once and you'll still be able to hand those fonts off to printers (just tell them they need to temporarily put them in their Library > Fonts folder.

T

Thomas Phinney

Inspiring

So, just to clarify, the PostScript Type 1 format uses significantly different "packaging" for Mac and Windows. The files are not generally cross-platform. Actual Windows-format .pfb files aren't recognized by Mac OS. Adobe's text engine can recognize and work with them, although only if each is accompanied by a Windows .pfm file, and only if both files are installed in an Adobe-specific location instead of a Mac system location.

Hence, it's a bit confusing as to how you have Mac bitmap files and yet adding a Windows-specific outline file extension label would make things work. (Although ".bmap" is a more common extension than ".bmp," no extension should be required for either the bitmap or the outline font, on Mac. Indeed, I don't think I have ever seen a Mac format PostScript Type 1 outline font with a file extension.)

I'm not there, so I can't say you're not seeing what you think you're seeing, but it seems quite mystifying as to how that would be possible.

Gopa C

Inspiring

I'm having the same problem. Fonts activate properly in InDesign CS6, but not CC or CC2014. I have the newest version of Extensis Suitcase Fusion. I am a designer and putting 5900 fonts in the application's font folder or in my user-libary-fonts folder (which actuall works) is NOT an option. Please help!

P

Panabode

Participant

Wow - I am a bit too overwhelmed to read through all of the posts.. I did an F^ search for my issue with ONE font in Lightroom 5.6... and a number of the predecessors. I bought one font from myfonts.com (NEVER USE THEM) a few years ago.. and when ultimately a version of LR came out that would not recognize a Windows-Post Script font (the one that makes the red "a".. which the original poster seemed to have multiple fonts in this type.

My font, specifically Zapfino 1, works in Word, in Photoshop (every version, including 2014CC) but not in LIghtroom. I've approached Myfonts for another version of the same font.. they basically kicked my arse and told me too bad, so sad, buy another type of the Zapfino 1 font.

..now.. if I was trying to fenangle them or ask for another version of Zapfino. they'd have a point. I've approached them numerous times about this.. claiming I can't use it on an apple OS though I'm on windows (they say I'm lying about my OS...) but I digress..

...by the way.. I had not heard of suitcase prior to this thread.

Short story long, is there any way that the Windows-Post Script can work with Lightroom? It would be so nice to not have to make my png files with my font in PS CC then have to export as a watermark gif..

Sairus Patel

Adobe Employee

Type 1 fonts (I tried Minion) work fine for me in Lightroom 5.6 on Windows 7. Your issue is definitely a different one from that of the current thread, which has to do with Mac OS issues around Type 1 fonts. Is it just Zapfino or do other Type 1 fonts not work for you in Lightroom either?

P

Panabode

Participant

I beg your pardon. This thread came up via google and via adobe when I searched for my issue, and I saw reference to the same type of issue I was having with that specific type of font.

Thanks for being willing to answer my question and asking for clarification, Sairus. The issue is with Zapfino font only of that Type 1 font that gives me trouble...,I bought it from myfonts.com. I've had issue with that company before. I have unfortunately gone to the BBB in hopes of mediating a solution. If you know of any work-around, though, that would be wonderful.

Kind Regards,

Amylynn

Sairus Patel

Adobe Employee

Last week we checked with Apple re. the consistently reproducible Mac OS bug with Type 1 fonts that we’d reported to them (see message 48 above). They said there has been no progress in resolving this yet.

I’m afraid all we can (continue to) recommend at this point is to thoroughly check your Type 1 fonts to ensure you have all outline files corresponding to the suitcases. I understand this may not be an easy process, since it’s not obvious to a casual user what the complete set of outline files should be (one of the several disadvantages of Type 1 compared to OpenType), and that some of you may have accumulated a vast repository of Type 1 fonts over the years and may not have the original purchased sources (floppy disks, perhaps?) or even the hardware to read the original sources' media anymore.

A reminder: The "disappearing Type 1" bug we consistently reproduced involved Type 1 suitcases without all corresponding outline files present, and was reproducible in non-Adobe apps such as TextEdit and FontBook (message 48 above has the steps). There is clearly an OS-level issue that needs to be resolved.

Best,

Sairus

J

jenndenn247

Participant

Sairus,

Do you have any idea why my fonts worked yesterday in Photoshop CC, but the same exact PSD file with the same exact font files does not work today? I've been using CC for several months with Suitcase 5 and have not experienced this problem until today.

Sairus Patel

Adobe Employee

Jennifer,

In what way are the fonts not working in Photoshop? Do they show up in the Ps menu or not? Are they Type 1 or OpenType fonts? If Type 1, are you sure you have all files associated with the fonts: the suitcase file plus all the outline files it came with? (If you don't it might tickle a Mac OS bug whereby the fonts may not show up in menus.)

Sairus

R

Ride Brands

Participant

Take a look at this http://indesignsecrets.com/fix-font-problems-correctly.php

T

Thomas Phinney

Inspiring

Sadly, while some font problems may be solved by deleting the Adobe font cache, this problem is definitely not among them.

R

Ride Brands

Participant

Thanks Thomas. I'm sure you know more about this than me but something has happened to fix this issue.

Nikhil R Gupta

Community Manager

You can also try to restart MAC in safe mode.

Do not open any application.

Repair Disk permissions. ( Applications-->Utilities-->Disk Utility-->Repair permissions)

Restart again in normal mode and then try to check.

It worked in few cases.

N

nuszig

Participant

I just tried the one solution, (which I see as temporary just to get through this one project today) That I copied the fonts into the main font Library (~/Library/fonts) and it worked. didn't even have to restart illustrator. Clearly this would not be optimal on a regular basis.

N

nuszig

Participant

Just to chime in on my same issues, working with OSX 10.7.5 (lion), CC and Suitcase Fusion 2, everything worked fine until the CC update. I had even worked on one OLD illustrator file with CC a few weeks ago, and had no issues, but now it seems certain fonts (for example: Bell Gothic, a post script /Adobe Foundry, which I have, Light, Bold, Black, the Light will not show, but the others will) But there are also entire font families missing as well.

Oh, and I was able to actually get to a live chat person after some time, then some more time to pass me around to 3 different departments and a lot of waiting, then severed the connection once they linked up to my screen. Real nice, I wasn't about to just go through all of that again.

B

Bas van Dijk NdB

Participant

I Am having the same problems with Postscript fonts. A clean install 10.9.2 Mac Pro, Indesign 9.2.1 Linotype Font Explorer. Kind of worried about how long it takes to solve this problem allready...

S

Stephan Sprang

Participant

Bas van Dijk NdB, can you please find out if you are running Indesign 64bit?

B

Bas van Dijk NdB

Participant

Dear Stephan,

I think its 64 bit.

Met vriendelijke groet

Bas van Dijk | Drukkerij Imprimo | bas@imprimo.nl

Op 22 apr. 2014, om 11:49 heeft Stephan Sprang <forums_noreply@adobe.com> het volgende geschreven:

Re: Type1 / postscript fonts not showing up in CC applications
created by Stephan Sprang in Adobe Type - View the full discussion
Bas van Dijk NdB, can you please find out if you are running Indesign 64bit?
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MiguelSousa

Community Manager

Dear all,

I wanted to let you know that we (Adobe) are aware of this issue and we're trying to determine what's causing it. So far we haven't been able to reproduce this problem in house, so I'd like to ask you all for a few more data points.

It seems that the people affected have these items in common:

CC app
Type 1 (PostScript) font
Fonts are managed by 3rd-party app

Is the above true for everyone?

Here's another thing that I'd like to know: If you install the afected fonts in the system's user directory, do they now show up in CC apps?

Thanks.

E

ekidman

Participant

Miguel,

Yes, all 3 of those items relate to my issue. And regarding installing them in my user directory - they still do not seem to activate in CC. All of these postscript fonts activate fine in CS6 and older apps if they're activated through my 3rd party app.

In reply to Mic Boomm - The reason you don't get it is that you obviously don't use fonts very often. Our designers have thousands, yes thousands, of fonts available to them. It's very unpractical to install thousands of fonts on your system at any given time - and you're not going to sit and drag files in and out of different font folders all day. 3rd party apps allow you to activate/deactivate fonts quickly and easily. And the fact that this no longer works for Postscript fonts in CC is a problem, especially since they work in all the older versions of the Creative Suite. Plus, postscript fonts don't seem to activate in CC even if you put them in your user fonts folder.....

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