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Alex38554012d6el
Alex38554012d6el
Participant
May 12, 2026
Question

Physical output material size not updating with crop tool in Sampler 6.0

  • May 12, 2026
  • 2 replies
  • 33 views

Hello adobe community - After updating Sampler to 6.0, I am unable to preview the finished material output size while using the crop tool? 

I am following this process for my workflow: https://experienceleague.adobe.com/en/docs/substance-3d-sampler/using/features-and-workflows/end-to-end-physical-size-workflow

Previously, I would import a raw scan sample, set physical size using the metadata DPI, and use the crop tool to get a square tile for repeating. Because I am exporting the textures into a different program, I would crop and tile the material to a predetermined size in substance.

After the 6.0 update, when using the crop tool, the output material size width and height does not update? I have tried toggling layer inputs, layer outputs, and material outputs in the 2D view to no effect. The physical size window panel under Output material also does not update.

Is this a bug or expected behavior? If so, where can I find what my final material output size will be post-crop?

    2 replies

    Marion3D
    Community Manager
    Marion3DCommunity Manager
    Community Manager
    May 28, 2026

    Hi ​@Alex38554012d6el , ​@davidbalzer, thanks a lot for letting us know of the issue! It is indeed a bug and not expected behaviour

    We are investigating the cause and will be fixing it in the next update

    davidbalzer
    davidbalzer
    Participant
    May 21, 2026

    I have been experiencing the same issue with Sampler 6.0. I found if I switch the Physical Size in the Channel settings menu from Auto to Disply in 2D view it fixed the problem and correctly exported the physical size data.

     

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