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whitecrowjack
whitecrowjack
Participant
September 15, 2018
Question

Photoshop Interface Lag with Huion Drawing Tablet

  • September 15, 2018
  • 11 replies
  • 37028 views

Hello, I am using a Huion Inspiroy WH1409 V2 with Photoshop CS6 on my Mac 10.12.6  and I'm still struggling to get it working optimally. One of the more severe problems I've notice is that the Photoshop Menus and certain interfaces cause extreme lag when using the Huion pen to 'click' on things instead of my mouse. For example, if I click to set the foreground color, after it brings me up my  gradient of color to eyedrop, it will freeze within the window for up to a minute. However, if I use my mouse instead, I can click away with immediate response. Similar results when I use the pen to navigate anything that opens its own 'sub window' within photoshop. Has anyone else been having this problem? I am using the current drivers for the tablet and have installed the 'WhiteWindowWorkaround.plugin1_0_6' for photoshop when I was having terrible brush lag. Any suggestions?

Thanks a lot!

    11 replies

    A
    andzik92441960
    Participant
    October 24, 2022

    In my case it was the wireless connection. After plugging the usb cable to tablet the lagging stoped. Works just fine with enabled Windows Ink,

    R
    Rororowurboat11
    Participant
    March 30, 2022

    Version 23.2.2

    Windows 10 

    Huion Kamvas 13 

    (Laptop and Photoshop subscription/install is brand new) 

    Hi I'm a beginner Photoshop user. I'm sorry if someone already asked this, but I couldn't find an answer. I used to have an older version that worked fine, but unfortunately can't remember which version or how old it was or if I can even roll back that far. Now that I've switched to the subscription and updated to the new version, there seems to be a lot of lag with the sliders. Any sliders like brush size, colour sliders, adjustment sliders, etc. I put my pen down, and drag like normal. Except either the slider doesn't move, or it jumps around for a second before sliding smoothly. I thought it was a file or system thing, so I tried opening other files. My files are relatively small and didn't change anything even when opening a new canvas. I tried restarting the program and my laptop and unplugging/replugging my tablet. I tried only painting when plugged in because my system preforms better when plugged. I tried using my mouse which seems to help but not eliminate the lag completely. But nothing seems to fix this. It seems small but it's really beginning to disrupt my painting flow especially when changing the brush size only a few pixels. It's tedious to be typing in the number each time when I don't use my keyboard much when painting. Please help! 

    F
    Community Expert
    Francesco Della PerutaCommunity Expert
    Community Expert
    March 30, 2022

    Hi, take a look here:

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-interface-lag-with-huion-drawing-tablet/m-p/10110284

     

    and here:

    https://support.huion.com/en/support/discussions/topics/44001018787

     

     

      R
      Rororowurboat11
      Participant
      March 31, 2022

      Hello, thank you for the reply! So I just checked that both my GPU driver is up to date and my tablet driver. I tried also checking compatibility (Ps says it's compatible and it detects my GPU fine), I tried turning off the checkbox that says "Use Graphics Processor," which only reduced the problem a little. After turning this off I restarted Ps and unplugged/replugged the tablet, then turned it back on. No change, the sliders still lag. Also, I've just noticed that anything that requires dragging, like using the nodes when scaling a selection also lags. 

       

      I thought I saw an old thread that mentioned rolling back to the 2019 version of Ps. Is this still possible to do? Is it a viable option? If so, what is the best way to go about it? (I don't really know how to use the Creative Cloud yet sorry) 

       

      I would welcome any other ideas!

       

      ~Thank you

      G
      GabCEA
      Participant
      November 25, 2020

      Hi guys! I know this conversation is a little bit old already but I just want to share this with you for those people who still got the problem. I found a youtube video that fixes my problem and I hope this will fix yours too. Just follow this youtube video by Bite-Size Random and here's the link directly to the video: https://www.youtube.com/watch?v=j9EtXYbZZXQ or you can visit his website: https://sugarsweetapps.com/how-to-fix-the-photoshop-freezes-problem-when-using-wacom-or-other-drawin... and you have the .exe file on the bottom part of the page as well as its instruction. I have a Huion tablet and after running the .exe file on my computer, I can finally use the pressure sensitivity on photoshop without lagging from every stroke I draw.

        Pixlvamp
        Pixlvamp
        Participant
        March 13, 2022

        The file is unnecessarily behind a paywall and it's really an easy fix. Just had the issue myself with a Huion Kamvas Pro 20 on Windows 10 and it was driving me craaaazy.

         

        Here are simple instructions:

         

        1. Open the following path:

            C:\Users\*your username*\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings
           (or your equivalent PS version)

         

        2. Create a new textfile in this folder and name it "PSUserConfig.txt" (without quotations and eventually without the ".txt" depending on your folder settings)

         

        3. Open the new textfile and write "UseSystemStylus 0" (without quotations). Save the textfile and close it. Done.

         

        Hope it helps, it worked definitly for me.

          jbautistaGH
          jbautistaGH
          Participant
          July 1, 2022

          This is a godsent. Thank you so much for this!! I tested this with Huion Kamvas 22 Plus and Photoshop CC 2022 in Windows 10

          . It works like a charm.

          D
          DATABASE1234
          Participant
          May 20, 2020

          Did anyone find the solution its really annoying

           

            P
            Prayocraft
            Participant
            May 22, 2020

            I use kamvas pro 13, it works more smoothly when I switch the "select current display" tablet to the main screen. Then, I try to set my kamvas as the main display in the display setting and it works well.

            G
            GabCEA
            Participant
            November 25, 2020

            Hi guys! I know this conversation is a little bit old already but I just want to share this with you for those people who still got the problem. I found a youtube video that fixes my problem and I hope this will fix yours too. Just follow this youtube video by Bite-Size Random and here's the link directly to the video: https://www.youtube.com/watch?v=j9EtXYbZZXQ or you can visit his website: https://sugarsweetapps.com/how-to-fix-the-photoshop-freezes-problem-when-using-wacom-or-other-drawing-tablets/ and you have the .exe file on the bottom part of the page as well as its instruction. I have a Huion tablet and after running the .exe file on my computer, I can finally use the pressure sensitivity on photoshop without lagging from every stroke I draw.

            Andheeley
            Andheeley
            Participant
            October 13, 2019

            Turning the GPU off in Photoshop worked for me. Although no surprise - I'm running Photoshop on a MacBook Pro with Intel Iris GPU - it's not exactly a brilliant GPU!

            timt29249753
            timt29249753
            Participant
            June 12, 2019

            Hi. Im using the same tablet as the OP and windows 10 system. I have same issue with latest Photoshop and SketchBook. Is there any news about it?

            MagganTheAwesome
            MagganTheAwesome
            Participant
            June 3, 2019

            I can confirm that these issues are void of a common denominator regarding manufacturer and outlet; Huion and Wacom alike appears to cause similar issues independant of software, graphic processing unit, drivers and build or version of operating system.

            With the exception of the significantly increased probability of producing issues similar to those mentioned by the original poster and subsequent accompanying commentators and I will thus name a few that I personally have confirmed, reproduced or observed:

            • Issue's related to delay/lag and loss of consistency in performance seem to happen much more frequently for users of a Windows based operating system, specifically Windows 8 and above.
            • Many artists report issues like these in more than Adobe products although some issues seems to disappear when switching program (Some claim Krita, SketchBook and GIMP increase these issues or none at all) though Adobe Photoshop seem to be dominant as far as I can tell although it's hard to differentiate between what's due to effective SEO from representative statistics)
            • In a vast amount of cases specifically regrading uncharacteristic freeze/delay simply disabling certain Windows Ink features or stabilizing functions fixes the issue
            • Wireless pen tablets more frequently featured

            From my analysis of these issues I have been able to find several factors that worsen issues related to delay and lag in wireless models; Disturbance.

            My experience as UAV operator have been valuable in determining the level of interference and what that can do to modern technology and simply moving any mobile devices as far as possible can sometimes resolve the issue but interestingly and rarely completely.

            Using Wire instead of the Wireless function sometimes give the same results although not always.

            What I never could conclude as a contributing factor would be:

            • Hardware and hardware related performance limitations rarely if ever prove to be related to these issues

            Post Scriptum:

            Some versions of Adobe Photoshop and Illustrator inexplicably and somewhat irrationally differ in the severity and consistency in performance-related issues observed with the use of pen tablets.

              C
              CasparShelley
              Participating Frequently
              March 3, 2019

              Hi All, I found the solution to my problem in the Huion tablet settings. I had linear optimizer checked. Once I unchecked it/turned it off everything started to work perfectly.

              Tim30
              Tim30
              Participant
              March 15, 2019

              Hi all,

              Same problem here but with a Huion GT220V2.

              iMac 2017 5K, Photoshop CC 2019.

              Where do you find those settings?

              C
              CasparShelley
              Participating Frequently
              March 18, 2019

              Hi Tim30,

              You can find Linear Optimizer in the Huion Driver > Press Keys.

              Here is a screenshot.

              G
              guilhermer43535928
              Participant
              February 5, 2019

              Hi I'm having a similar issue.

              I have a Huion GT191. And my Laptop has Nvidia 960m Geforce.

              So you know, shouldn't freezes using Ps.

              Usually freezes for a few seconds when I use Ctrl+Z for Undo, or rotate or move the canvas.

              What I read in another discussion is a problem related with neither PS or The Tablets, its caused by the Windows Ink. A program responsible to communicate to Ps the pressure sensitivity. In the other post was about a Wacom with the same problem as mine.

              They said disabling the Windos Ink should solve the problem. But I saw that doing this you lose the pressure sensitivity, so I don't know exactly what to do....

                I
                It_s_Fusspot
                Participant
                March 2, 2019

                Getting the exact same problem. Kicked off when I changed the orientation of my tablet to vertical and had to remove the PSUserConfig file to get rid of the cursor offset. I've uninstalled/reinstalled tablet drivers, video drivers and Photoshop itself and the problems are only getting worse.

                I
                It_s_Fusspot
                Participant
                March 15, 2019

                I found a solution to my particular problem. I'm on Windows 10 using multiple displays, and it turns out that the offset issue I was having was due to the alignment of my displays The top of my tablet (set as the center display) was not aligned with the tops of my other two displays, and for some reason that was causing Photoshop to read the location of my cursor incorrectly. Once I corrected this, I was able to place PSUserConfig.txt back in its proper folder, and now the tablet is functioning correctly.

                I don't know if this will help anyone presently in this thread, but hopefully it might help someone else having a similar issue.

                C
                CasparShelley
                Participating Frequently
                February 5, 2019

                I can add a plus one for this problem. I can confirm it also happens, though less severely, in Krita.

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