Skip to main content
Participant
August 5, 2019
Question

Adobe Acrobat X Pro

  • August 5, 2019
  • 3 replies
  • 943 views

Adobe Creative Suite Master Collection
Version: 6.0
Plattform: Windows
Registrierungsdatum: 20.11.2014

Adobe Acrobat X Pro

lässt sich nicht mehr ausführen: "Fatal Error" ungültige Serien Nummer.

Ich habe das Produkt legal erworben. Musste heute die ganze Adobe Suite neu installieren, da die Programme im laufe der Zeit fast 200 GB platz beansprucht haben. Alle Anwendungen konnte ich neu installieren, nur der Adobe Acrobat Reader X Pro geht nicht.

Was ist zu tun?

This topic has been closed for replies.

3 replies

~graffiti
Legend
August 6, 2019

Moved to acrobat. Seems to be a serial number issue which wouldn't be Reader.

try67
Community Expert
Community Expert
August 6, 2019

Is the issue with Adobe Acrobat X, or Adobe Reader X? The latter is free so you can just get the latest version.

The former is not, and too old to qualify for an upgrade, so you'll need to purchase a new license or subscription to bring it up to date.

A subscription will prevent you from getting into the same situation in the future, as it will make sure you always have the latest (compatible) version.

Amal.
Community Manager
Community Manager
August 6, 2019

Hi Marcello-Alexander,

Apologies for the trouble caused, as you are experiencing troubles with Adobe Reader X, its an end of support product. Adobe no longer provides technical support or distribute runtimes. It is recommended to upgrade to the latest version to get the benefit of the latest features and improved security measures.

For more information, you may please refer to the help article - End of support for Acrobat X and Reader X

Regards,

Amal