• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to install Acrobat 9 in Windows 7 OS

Contributor ,
Dec 19, 2016 Dec 19, 2016

Copy link to clipboard

Copied

I am trying to re-install Adobe Acrobat 9 in Windows 7 OS and on a PC. I can't get the product to install. I just get error messages that it is not responding. How do I get it installed? I installed it successfully before on the same computer. But when I subscribed to Adobe CC I just used the CC version of Acrobat and uninstalled Acrobat 9. Now that I have un-subscribed to the CC package, I can not re-install Acrobat 9. This is extremely frustrating.

TOPICS
Install update and subscribe to Acrobat

Views

448

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 25, 2016 Dec 25, 2016

Copy link to clipboard

Copied

LATEST

Hi,

I am sorry for the delay in response.

You may see this behavior as Acrobat 9 is not compatible with Windows 7.

Adobe Acrobat system requirements

You may try removing traces of Acrobat using Cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  , restart the computer, and then try to install Acrobat.

Thank You,

Shivam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines