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A
Anonymous
September 22, 2011
Answered

WARNING 20225 - PDF Port and Printer

  • September 22, 2011
  • 1 reply
  • 38821 views

I recently bought a new computer and installed Adobe Acrobat 7.0 on it.  (Previously I had this software on my older computer where it worked just fine and sufficed for my needs.)

When I installed this on my new computer, I got the following error message: "Warning 20225.  Adobe Acrobat 7.0 Setup was unable to create a new item: Adobe PDF Port and Printer.  The Adobe PDF may be unavailable."

Sure enough, it is indeed "unavailable."

How do I fix this problem?

    This topic has been closed for replies.
    Correct answer try67

    I'm assuming your new computer came with Windows 7. If that's the case, your

    version of Acrobat is not compatible with your OS (far from it, actually),

    and you should upgrade to the latest version, Acrobat X.

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    September 22, 2011

    I'm assuming your new computer came with Windows 7. If that's the case, your

    version of Acrobat is not compatible with your OS (far from it, actually),

    and you should upgrade to the latest version, Acrobat X.

    A
    Anonymous
    September 22, 2011

    Thanks so much for your reply. I was afraid that might be the case.

    Acrobat X is just so darn pricey.

    Oh, well...

    Thanks, again!

    try67
    Community Expert
    try67Community Expert
    Community Expert
    September 22, 2011

    You're lucky, though, because your product is eligible for an upgrade, which

    is cheaper than buying the full product.

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