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SYR EDU
Participant
November 13, 2015
Answered

acrobat pro dc "this feature is not included in your current acrobat license" dialog selecting "Create PDF"

  • November 13, 2015
  • 12 replies
  • 102040 views

I have a Creative Cloud license.  I installed Acrobat Pro DC on my Mac.  When I select "Create PDF" from the Tools tab, I get a dialog box with "this feature is not included in your current acrobat license".  I have already contacted my adobe administrator at work and they confirmed I am licensed. 


The same dialog comes up for "Edit PDF" and "Export PDF".


I have tried this on 2 different Mac with my login, and experienced the same issue.  (One is El Capitan, and the other is Yosemite OS)


Please advise on how to get this working.


Thanks!

John

    Correct answer joyceH

    This solved my problem:

    1. Close acrobat

    2. open regedit

    3. goto HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\DC\Activation

    4. change "Disabled" to 1

    5. restart acrobat

    6. click on activate when the screen pops up

    7. restart acrobat

    12 replies

    Show previous replies
    Megha Rawat
    Community Manager
    Megha RawatCommunity Manager
    Community Manager
    November 13, 2015

    Please try to sign out and sign back in.

    You will see the option on the top right hand side.

    Regards

    Megha Rawat

    SitheeBarb
    SitheeBarb
    Participating Frequently
    January 6, 2016

    I have the same issue. I am on MAC OS X El Capitan and I have a Creative Cloud Team account. I am using Acrobat PRO DC not the reader and I cannot get it to edit etc. as I get This feature is not included in your current Acrobat license. How do I make it work? I have signed out and back in but it still does not work.

    SitheeBarb
    SitheeBarb
    Participating Frequently
    January 7, 2016

    Continuous or Classic?


    Continuous

    Megha Rawat
    Community Manager
    Megha RawatCommunity Manager
    Community Manager
    November 13, 2015

    Please double check if you are trying to edit the PDF in Acrobat DC not Acrobat  Reader DC.

    Regards

    Megha Rawat

    S
    SYR EDUAuthor
    Participant
    November 13, 2015

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