notice on download to contact Adope

[Joe Tanner]

I uninstalled and reinstalled Office 2016 on my MacBook Pro, then the next day got a message that adobe acrobat was corrupted (although it still seemed to work). I uninstalled all Adobe programs except adobe creative cloud, then tried to down load adobe acrobat DC pro. Twice I got a message at 50% that there was an error and to try again. The second time the message said to contact adobe for help.

[kglad]

what error?

[moved from Downloading, Installing, Setting Up to Installing, Updating, & Subscribing to Acrobat]

[Joe Tanner · Accepted solution]

I do not kin ow what error. Downloading stopped at 50% and there was an error message, saying try to download again, an if another error contact Adobe. I did contact adobe after writing this message and a help desk guy was able to download and install, and now all if fine. He did delete some files that were not in "applications" before he did the download.