Animate Not Opening: Animate.exe Bad Image

[Joey9094]

I just installed Animate cc and opened it to use it for a while.  I closed it and after a while I opened it again and it wouldn't start.

This Error Message pops up:

Thanks in advance.

[Colin Holgate]

It could be worth following the tips Microsoft give for other programs that show that error. See this example about Office:

https://microsoftofficesupport.pro/solved-error-status-0xc0000020-office-365/

[Joey9094]

this site doesn't seem to be about animate is it possible to still use it to fix animate cc and if so could you help me through it?

[Colin Holgate]

0xc0000020 is a Windows error, and trying what they suggest ought to help. I can't help you through it as well as that page does.

[Joey9094]

Okay, so I should apply what they say about office suite to animate cc or the creative cloud as a whole?

[Joey9094]

I followed steps 1 and 2 and they didn't work.  So, I tried Step 3.  I had tried uninstalling the whole creative cloud and then cleaned it and it help solve my problem but only temporarily.  This time however, I tried just uninstalling Animate cc and then reinstalling it, but the Installation failed.  Do you have any idea why?

[Joey9094]

I contacted Adobe Creative Cloud Customer Service they helped me reinstall Animate CC and in the process were able to resolve my problem. Thanks for your feedback though, Colin.

[Joey9094 · Accepted solution]

The problem occurred again but customer support helped out again and they uninstalled the Microsoft Visual C++ Packages.  Hope other people can learn from my problems.

[Julie_Scurt]

The above mention link is not working but when i did google i found this blogspot Receive "Error status 0xc0000020" for Microsoft Office 365 - [Solved]  and this content is work for me first to solve issue again after update issues came. So any suggestion.