How do I prevent MSVCR100.dll from crashing Adobe audition CS6?

[scotta59861285]

all of the computers are running windows 7  some 32 bit some 64 bit .  The Microsoft c++ libraries have been repaired.   We have six copies of the program and this is only an issue on 2 of them. Here are the event log listings

Category:

Application Crashing Events

Message:

Faulting application name: Adobe Audition CS6.exe, version: 5.0.0.708, time stamp: 0x4f70c4f6 Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0x40000015 Fault offset: 0x0008d6fd Faulting process id: 0xf08 Faulting application start time: 0x01d0b406074166af Faulting application path: C:\Program Files (x86)\Adobe\Adobe Audition CS6\Adobe Audition CS6.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: 2887feef-1ffa-11e5-bbf6-3417eb96c399

[SteveG_AudioMasters_ · Accepted solution]

Have a look at this thread:

Hi I have a problem after install my CS6. It keeps saying MSVCR100.dll was not found

[scotta59861285]

Its not a matter of it not being found.  Its there ..

[ryclark]

But it may not be the correct version even if it appears to be. The only way to make sure is to follow the advice in Steve's link. A Windows repair doesn't necessarily install the correct version.

[pwildhirt]

so do i need to uninstall the newer C++ version? the package download says i have a newer one installed.

[pwildhirt]

uninstalled both 64 and 32 bit, reinstalled, no go.

[pwildhirt]

reinstalled/updated using Adobe - Audition : For Windows : Adobe Audition CS6, 5.0.2 Update : Thank You

no fix

[pwildhirt]

got audition open for now,

1. found an old version of msvcr100.dll online, downloaded.

2. boot up in safemode alternate shell (you can set it by typing msconfig in the windows start button search)

3. following the steps found here: https://support.microsoft.com/en-us/kb/929833#bookmark-use%20the%20system%20file%20checker%20tool‌ under the title "How to manually replace a corrupted system file with a known good copy of the file" to replace the system file.

4. type msconfig in the command prompt and change the settings to boot back up in normal mode.

I backed up the original msvcr100.dll before i did it, you should too, because this may not work in the long run, but Audion is open now.

[pwildhirt]

64 bit Illustrator (and I'm assuming other CS6) had a error, so I dropped the original version of msvcr100.dll into their main folder Adobe > Illustrator and that solved it, but Audition is not opening again. So no go on the above.