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scotta59861285
scotta59861285
Participant
July 3, 2015
Answered

How do I prevent MSVCR100.dll from crashing Adobe audition CS6?

  • July 3, 2015
  • 2 replies
  • 20278 views

all of the computers are running windows 7  some 32 bit some 64 bit .  The Microsoft c++ libraries have been repaired.   We have six copies of the program and this is only an issue on 2 of them. Here are the event log listings

Category:Application Crashing Events
Message: 
Faulting application name: Adobe Audition CS6.exe, version: 5.0.0.708, time stamp: 0x4f70c4f6 
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e 
Exception code: 0x40000015 
Fault offset: 0x0008d6fd 
Faulting process id: 0xf08 
Faulting application start time: 0x01d0b406074166af 
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Audition CS6\Adobe Audition CS6.exe 
Faulting module path: C:\Windows\system32\MSVCR100.dll 
Report Id: 2887feef-1ffa-11e5-bbf6-3417eb96c399
      This topic has been closed for replies.
      Correct answer SteveG_AudioMasters_

      Have a look at this thread:

      Hi I have a problem after install my CS6. It keeps saying MSVCR100.dll was not found

      2 replies

      P
      pwildhirt
      Participating Frequently
      August 14, 2015

      so do i need to uninstall the newer C++ version? the package download says i have a newer one installed.

      P
      pwildhirt
      Participating Frequently
      August 14, 2015

      reinstalled/updated using Adobe - Audition : For Windows : Adobe Audition CS6, 5.0.2 Update : Thank You

      no fix

      P
      pwildhirt
      Participating Frequently
      August 15, 2015

      got audition open for now,

      1. found an old version of msvcr100.dll online, downloaded.

      2. boot up in safemode alternate shell (you can set it by typing msconfig in the windows start button search)

      3. following the steps found here: https://support.microsoft.com/en-us/kb/929833#bookmark-use%20the%20system%20file%20checker%20tool‌ under the title "How to manually replace a corrupted system file with a known good copy of the file" to replace the system file.

      4. type msconfig in the command prompt and change the settings to boot back up in normal mode.

      I backed up the original msvcr100.dll before i did it, you should too, because this may not work in the long run, but Audion is open now.

      SteveG_AudioMasters_
      Community Expert
      SteveG_AudioMasters_Community ExpertCorrect answer
      Community Expert
      July 3, 2015

      Have a look at this thread:

      Hi I have a problem after install my CS6. It keeps saying MSVCR100.dll was not found

      scotta59861285
      scotta59861285Author
      Participant
      July 3, 2015

      Its not a matter of it not being found.  Its there ..

      ryclark
      ryclark
      Participating Frequently
      July 3, 2015

      But it may not be the correct version even if it appears to be. The only way to make sure is to follow the advice in Steve's link. A Windows repair doesn't necessarily install the correct version.

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