Hello I need help with Camera Raw [Changes color tone]

every time I open a file now it changes the color tone of the over all file

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Hello I need help with Camera Raw [Changes color tone]

every time I open a file now it changes the color tone of the over all file

[Moved from the non-technical Lounge Forum to the specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

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26 Replies

Re: Hello I need help with Camera Raw

Adobe Community Professional, Jul 28, 2017

What version of Camera Raw are you talking about? Please describe more fully what the change is. If possible, provide a screenshot. Screenshots must be posted from a computer, not from a phone.

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Re: Hello I need help with Camera Raw [Changes color tone]

@have same troubles after refreshing ((( today

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Jul 29, 2017

Perhaps you need to consider your Photoshop color settings. This is how I have mine configured:

Capture.JPG

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Re: Hello I need help with Camera Raw [Changes color tone]

I don't think it will help as my settings are not too far from yours, besides within the previous 4 to 5 years I never have to bother to manage settings after a new version upload (It was preserved automatically).

But thanks anyway

Actually I think it is a glitch in a new / refreshed/ version of PS or CR, as it happend right after I've uploaded them. Or may be Sony cameras are not welcome anymore. )))

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Jul 29, 2017

The image you posted looks a bit similar to the one in this thread: Camera Raw 9.12

That poster fixed it by rolling back to Camera Raw 9.10. What version do you have?

But I would first try to disable the GPU in Camera Raw, and check the monitor profile.

Both these things are described in the thread I linked to.

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Re: Hello I need help with Camera Raw [Changes color tone]

9.12... and it is my case. Turning off GPU (graphic processor in settings) has returned me the true colours. ))) Thanks a lot. 

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Jul 29, 2017

I didn't even think of the GPU option. I'm glad that worked for you.

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Re: Hello I need help with Camera Raw [Changes color tone]

The technology today becomes more and more complicated. In many areas people don't really know what's inside, including me, by the way. Why is it GPU should be off? GPU is intended for speeding up the PS type of tasks. Straight logic isn't applicable anymore...

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Jul 30, 2017

GPU option is a little confusing. It is primarily provided for those who have the new high resolution 4K/5K monitors. It provides very little benefit for the rest of us and just causes problems such as this one.

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Re: Hello I need help with Camera Raw [Changes color tone]

Thanks for the reply I juts ended up having to reinstall everything I couldn't find any solutions so re-sintalling was the quickest option. Thanks again to anyone that tried to answer my question.

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Re: Hello I need help with Camera Raw [Changes color tone]

Hope your colours are OK now too

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Jul 31, 2017
Perhaps you need to consider your Photoshop color settings

Just for the record, color settings don't matter. ACR and Photoshop should always display identically, whatever color spaces used.

If they don't, something is wrong in the conversion from source to monitor profile. Usually it's a defective profile, or ACR is using the wrong one, but it can also be the GPU botching the conversion like here.

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Re: Hello I need help with Camera Raw [Changes color tone]

On my PC its the issue the mac at home doesn't have this problem. Ive been running Photoshop on the PC for 4 months now and never an issue. The problems started to show up this week even after a clean reinstall the problem started again after about a day or so. So i'm right back where I started.

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Re: Hello I need help with Camera Raw [Changes color tone]

Sorry to hear this (((... Mine is OK.  But sometimes my comp uploads new versions automatically.... It is not Mac though.

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Re: Hello I need help with Camera Raw [Changes color tone]

Thanks for posting this question. I have a very similar problem with Camera Raw 9.12.0.784, but somewhat worse than your image example. I never had any problems with the previous versions. Something broke in the latest update.

Unfortunately for me, turning off the GPU acceleration hasn't fixed the problem.

GB

Intel i7-4510U CPU

16 GB RAM

Windows 8.1 - 64 Bit (all updates)

300 GB free disk space

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Re: Hello I need help with Camera Raw [Changes color tone]

If this somehow helps, mine is

Intel i5-4570 CPU

Windows 10 Pro

500GB free.

All the rest is similar to yours.

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Re: Hello I need help with Camera Raw [Changes color tone]

Well, I have the exact same problem.  White looks cyan only in Adobe Camera RAW.  I am relieved in a sense that it's not isolated to my computer.

The temporary solution for people that are saying disabling the GPU doesn't work is that they should work with either ProPhoto RGB or Adobe RGB until the problem is fixed by Adobe.  8-bit should be fine for most people.

And most importantly, when working with ProPhoto/Adobe RGB, before you save the JPG, you have to convert to the sRGB iec61966-2.1 by going to Edit -> Convert to profile.  If you don't, you are going to have a really bad time with clients if you forget to do this.  It will look fine on your computer.  But people's faces will look gray when they view your jpeg on something like a mobile device that does not recognize the ProPhoto/Adobe RGB embedded profile.

I think this is pretty much a huge issue that Adobe should be aware by now?  Please fix this ASAP!!

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Aug 06, 2017

TheDailyNote  wrote

The temporary solution for people that are saying disabling the GPU doesn't work is that they should work with either ProPhoto RGB or Adobe RGB

Could you be more specific? Where, exactly, do you set the profile to ARGB or PPRGB? Are you saying that by doing this, the cyanish whites disappear and the image now displays identically in ACR and Photoshop?

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Re: Hello I need help with Camera Raw [Changes color tone]

Yes.  When you open a photo in ACR, look at the bottom of the ACR window and it'll say "sRGB IEC61966-2.1:8 bit: 8888 by 8888 (50MP): 300ppi"

You can click on it.  Change the Color Space/Space to ProPhoto RGB (scroll up, it is right above sRGB IEC...).  Your colors should look good now. This setting will stick.  Hopefully Adobe will fix the problem and we can revert it back since ProPhoto RGB requires a lot more computer processing.

But, remember your workflow has changed.  Outside of ACR, you have to convert the color profile back to sRGB (in Photoshop by going to Edit -> Convert to profile).  Definitely, don't forget this step.  You have to do this step for each photo.

Working with ProPhoto RGB isn't all bad.  A lot of the professionals choose to work with ProPhoto because it retains more details in the highlights.

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Re: Hello I need help with Camera Raw [Changes color tone]

Adobe Community Professional, Aug 06, 2017

Yes, I know all about color spaces. I was just curious if this setting affected the specific problem of cyanish whites - which I haven't seen myself BTW.

Since it apparently does, it's clearly a bug in ACR, as opposed to a corrupt/defective monitor profile (normally the prime suspect in these cases).

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