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Stimpski
Known Participant
September 15, 2014
Question

Captivate 8 requests "_cp_n_m_" file?

  • September 15, 2014
  • 4 replies
  • 2142 views

Hi all,

I've been working in Captivate 8 and I'm encountering a crashing problem. I've published my course as HTML5 (only) SCORM 2004 4th edition.

When I run it from the LMS on iOS 7 (iPad) the tab containing the course crashes.

Looking at the iPad logs I see there are multiple requests to the "_cp_n_m_" file before I get a memory warning and iOS shuts down the tab. Here are the logs:

Sep 16 10:48:57  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:48:57  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:48:58  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:48:58  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:48:59  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:48:59  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:48:59  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:49:00  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:49:00  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:49:01  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:49:01  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:49:02  MobileSafari[2185] <Error>: <<<< FigPluginView >>>> -[FigPluginView validationFailedWithMessage:resultCode:]: unplayable URL (http://www.mylms.com/vol/SCORM/866WL14292-scorm-20140910-1654/_cp_n_m_) (error=0 -- Movie could not be played.)

Sep 16 10:49:12  MobileSafari[2185] <Warning>: Received memory warning.

Does anyone have any information on the "_cp_n_m_" file/request?

Any help is greatly appreciated

This topic has been closed for replies.

4 replies

Jonathan Joosten
Jonathan Joosten
Inspiring
April 28, 2016

1) go to you'r library and check if there are no broken links (with questionmark).

2) try to locate te original file or remove te file from your project.

if you'r file can not be removed go to the (master) slides where it is located and remove them there first.

If this is the case, Captivate will give a warning giving the places were the file is located.

try to save, publish en replace your files online.

this worked for me.

still trying to find the problem.

Jonathan Joosten
Jonathan Joosten
Inspiring
April 28, 2016

If you remove the broken file from a masterslide.

Make sure to reset all the slides that use that masterslide.

I think that really fixed it now

G
gorhgorhBey
Participant
September 11, 2015

I'm having the exact same issue, among TONS of problems, did adding this blank file worked out for you ? here i still 404 it ... even with a fake file added.

on top of that all validation of Q fail with no feedback at all in the console or the screen ...

I wish I could spend a bit of time with the lead dev of this project ... this software is really a monument of programming mistake (have you ever tried to copy something for a non english version to an english ones ? hint : it corrupt your project totally ...)

    D
    deach5
    Inspiring
    May 25, 2015

    Yeah i have the same problem.

    I'm coming across lost of iPad issues, is there a place where they are listed?

    I've notice most of the problems are fixed using hacks. Is Adobe looking into these?

    S
    StimpskiAuthor
    Known Participant
    July 19, 2015

    Hi deach5,

    Sorry, but I'm not sure if iPad issues are listed anywhere. I'm also not sure if Adobe's looking into the "_cp_n_m_" file problem.

    T
    t_hada
    Participating Frequently
    January 14, 2015

    Hi Stimpski,

    I did experience same as you. When I learned it from other contributions, and put a file of 0 bytes called _cp_n_m_ in a folder same as index.html., It has worked.

    Thank you.

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