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Hello!
I am having some major problems opening existing Captivate files and I'm wondering if anyone can help.
First, I have been working on a project for weeks and it is currently pretty large (61 MB). I have been working on the file all day today and saving the file pretty consistently. After my last save, I closed the project because I had a meeting to go to.
When I returned from my meeting, I tried to open the file again, and when the initial Captivate loading screen came up, I saw that it was 'Loading Project (lower left hand corner), but the project wouldn't open. The cursor changed from arrow/hourglass to just arrow without the project opening. If I float my mouse over the project on that initial welcome window, the project says it's 61 MB, but there are 0 slides in it.
Since my system is programmed to automatically create a .bak file, I have a .bak file for this project. Since this is technically the backup file, I'd like to open it....but I do not know how to. I tried to open the file with Captivate, but it wouldn't open. Windows doesn't recognize how to open it so I'm at a loss.
I have a deadline for this project so any help is appreciated!
Thanks!
Jessica
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Hi Jessica,
The name of your backup file must be something like <your_project_name>.cp.bak
To open this file with captivate first create a copy of this file and then rename the file to "<project_name>.cp", i.e. remove the ".bak" from the end. This should work as the ".bak" file is nothing but a ".cp" file with a ".bak" appended in its name.
Regards
Rahul
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Thanks Rahul. I tried this and the project still failed to open. I believe that the files have become corrupt and now I need to start the entire project from scratch.
-Jessica