Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
0

Flash Player 9 problem

Guest
Nov 10, 2007 Nov 10, 2007
After installing Flash Player 9 successfully (according to Adobe install page), sites that are asking for it to play content are still asking for it, as if it was not installed. I'm using IE7, and player is listed in 'Add-Ons' and enabled. Have also tried installing the Flash Player a second time.
This is on a laptop running Vista Home Premium.
Can anyone help?
Thanks very much in advance.
2.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2007 Nov 11, 2007
I have the same problem exactly! Any help would be appreciated.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2007 Nov 11, 2007
I have the same problem , this problem is rampant with windows vista ie7 I have tried all fixes and no luck, why can't adobe do a fix as they need more persons to use Flash, not less.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2007 Nov 11, 2007
I forgot to mention I'm using Windows XP Media Center though and have the problem.

Jeff
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2007 Nov 11, 2007
The problem is with all versions of windows, all venues, wake up adobe!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2007 Nov 11, 2007
I am also having the same problem. I hope its fixed because its really driving me whack. I have installed flash adobe many times over and nothing works. Grrr. I with you guys. FIX YOUR PROBLEMS!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2007 Nov 11, 2007
I do have the same problem.
I use WIN Vista Home.
However the problem is only with IE7.
When I use the FireFox2 it seems to be working fine.
That means it could be that the problem relies with IE7
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 12, 2007 Nov 12, 2007
Same problem !
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 13, 2007 Nov 13, 2007
Im also having the same problem and im using win vista home edition and ie7, its really annoying.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 13, 2007 Nov 13, 2007
Face it Adobe and ie7 just do not care. It does not intrest them that they are losing business.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 14, 2007 Nov 14, 2007
Yet another one i am using IE6 and xp home and it is bloody annoying now.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 15, 2007 Nov 15, 2007
Same here, using XP with IE 7. What is going on?
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 15, 2007 Nov 15, 2007
Same here, using XP with IE 7. What is going on?
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 15, 2007 Nov 15, 2007
After searching around, mainly guided by other posts on this forum, I have hit upon a solution.

Right click on C:/Windows/System32/Macromed/Flash/Flashutil9d then select Run As then in the window that displays untick the box entitled 'Protect my computer' etc. Elect to update in the next pop up window and finally restart the computer.

This works for me but I am now concerned as to what I might have done as regards putting myself at risk!

Can anyone reassure me?
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 15, 2007 Nov 15, 2007
to MHB2, Thank you the fix does work. For the first time in months I now have flash working fine.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 15, 2007 Nov 15, 2007
Hi Major5. By and large, like you, I have found generally that web sites using Flash Player now work for me. However this has not proved to be quite universal and the one site which I particularly wanted to access, doesn't! Sod's law I suppose.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 15, 2007 Nov 15, 2007
To mhb2,

I am not good on the tech side of things so can you please tell me where I go to find C:/Windows/System32/Macromed/Flash/Flashutil9d

Thanks for your help.
hollv3494
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 15, 2007 Nov 15, 2007
Hi hollv3494,

If you're using XP then click on the start button, then the 'Search' item, then 'All Files and Folders' then type in C:\Windows\System32\Macromed\Flash\FlashUtil9d (apologies due here as I note that my earlier post put forward rather than back slashes in this )and finally click on 'Search'.
This will cause what you typed in to appear on the right hand side of the window, you can then right click on the 'FlashUtil9d' part of it to display the window allowing you to select 'Run as' and away you go as I described in the earlier post.
Hope this helps, it sounds more complex than it is as most of it becomes obvious as you do it.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 16, 2007 Nov 16, 2007
Thanks mhb2 I'll give it try and see what happens. 🙂
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 15, 2007 Nov 15, 2007
I had success with this.

Go to:
http://www.adobe.com/shockwave/download/alternates/

Select the proper uninstaller program for Flash based on your operating system.

Then go here:

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

And reinstall the player.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 15, 2007 Nov 15, 2007
Hey,
im having a problem watching videos on the internet and it regarding sound. whenever i play a video file on you tube or anything like you tube the sound is really low. i put the speakers up and i can only hear it faintly even tho my volume and the volume control panel on you tube is high. i think this might be a problem with flash player but i don't know how to fix it. can some one please help me.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 15, 2007 Nov 15, 2007
Hey,
im having a problem watching videos on the internet and it regarding sound. whenever i play a video file on you tube or anything like you tube the sound is really low. i put the speakers up and i can only hear it faintly even tho my volume and the volume control panel on you tube is high. i think this might be a problem with flash player but i don't know how to fix it. can some one please help me.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 15, 2007 Nov 15, 2007
Hello mhb2: Same here some sites work and some do not. I am going to try Jeff225's two fix extentions. Will post out come. Good Luck to all those who have Flash Breakdown.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 16, 2007 Nov 16, 2007
I hoping some of the fixes I've found on here work for me as I'm suffering from what appears to be the same issue; Flash 9 will not install on IE7 XP SP2

Yesterday Flash just appeared to stop working - No Youtube, nothing. I can't even view some of my own websites! IE prompts to install Flash Player, I allow it proceed, all seems to go well then... nothing. I refresh the page and I either get the same prompt and/or the red crosses indicating that content hasnt loaded properly. On the Flash install website, again I'm prompted to install. I proceed and get the the 'F' icon with the scrolling white/green status bar beneath it. But, when it completes, rather than seeing the 'installation successful' flash movie, it just hangs for a moment - then nothing. I refresh the page and the process starts all over again.

Flash doesnt show up in the manage-add ons dialogue in IE, even though I've downloaded the manual install .exe file from Adobe. I also downloaded the uninstall app to clean-up old/corrupt install, then ran the installer. Everything seems to run ok, load IE, go to youtube, it doesnt work! "I either have java disabled or an old version of flash and need to upgrade"?!

Fingers crossed, some of the ideas listed here might work for me but out of interest, how many people here have CS3 installed? I've had major installation issues with this as well and finally got it working last night. I'm wondering if this problem with Flash is somehow connected with my CS3 issues.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 16, 2007 Nov 16, 2007
Hi all

None of the solution above worked for me! So, I continued reading anything and everything availible on the subject. I definately read something about a conflict with CS3 somewhere and I'm sure it what cause my Flash Player to stop working so suddenly.

Anyway, after trawling through yet more tech notes and trying to filter out the some of the usual tech support waffle, I found something useful that I hadn't already tried. I'm alway so grateful to find solutions to my problems on these forums, so I've tried my best to retrace my steps and post it all here in the hope I can help some other people....

[Bookmark this page first so you can get back to it if you need to]

1) Firstly, I removed the non-functioning Flash Player files with the removal tool

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402435&sliceId=1),for

2) Reboot! Not sure if it achieved anything, but may unload some left over DLLs?

3) Follow the instructions here to the letter BUT ignore the suggestion in the 'Issue' section to first look at "How to fix almost all Flash Player issues", as it is just reiterates what most of us have already, unsuccessfully, tried. Also, I ignored step 10, see below.

http://kb.adobe.com/selfservice/viewContent.do?externalId=fb1634cb&sliceId=1

4) After running reset_minimal.cmd, using Windows Defender's process explorer and Task Manager, I quit every non-essential process running, then quit Defender as well in case it was blocking anything from loading/installing

5) Finally, I went to the version checker page. I was expecting it to just tell me Flash wasn't installed - this is what I wanted, as I wanted to know it had been completely removed. However, what I actually got, after a pause, was a report that I was running v9.0.47.0! (Previous visits to this page to varify my Flash version hadn't worked at all)

What I assume has happened is that the version checker its self is obviously Flash based app. As I had nothing installed, but a clean registry and all remiments of previous installs removed, IE silently (due to my security settings - most people would probably get the prompt to install the ActiveX component) reinstalled the Flash Player again - this time successfully! I have since varified the install by successfully viewing youtube videos and flash content on my own websites!

I hope this makes sense to everyone and that it might hopefully help those still banging their heads against the wall!

Good luck! Js
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines