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cornelius_zera
Participant
November 28, 2012
Question

View FrameMaker 11 error console ?

  • November 28, 2012
  • 1 reply
  • 2562 views

How do I force the FrameMaker 11 error console to display? I have Edit>Preferences>Show File Translation Errors checked and I'm getting font error popups, but no console window is displayed.

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    1 reply

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    November 28, 2012

    You should see that the console is open, but sitting "behind" FrameMaker. Hover over FM in your task bar to navigate to that window.

    -Matt

    @mattrsullivan

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    C
    cornelius_zeraAuthor
    Participant
    November 29, 2012

    Matt, I appreciate the reply, but perhaps I should have been more specific. I'm still getting used to the new FM11 TCS interface (coming from FM7). I'm trying to create WebHelp output using the TCS Publish menu option from within FrameMaker 11. When I open the Frame book, I see the traditional FrameMaker Console that displays missing font information. When I try to publish a single chapter, and it succeeds, I see a secondary pod-based console window with messages about the RoboHelp conversion process to WebHelp output. If I try to publish the book file, it fails with the following message:

    • Output generation failed. See console for error details.

    Unfortunately, there are no details in either console window. The pod-based console window is completly blank, which obviously makes debugging the conversion failure difficult. Is there another console window that I am missing, or has anyone experienced similar behavior?

    Thank you.

    Cornelius

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    November 29, 2012

    As a troubleshooting step, try bringing your FM content into a RH project and generate help from within it - it may give you more info about what it thinks is "wrong" with your FM content.

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