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AdobeGCClient.exe - Bad Image

Explorer ,
Oct 23, 2017 Oct 23, 2017

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Since updating to the latest apps for Creative Cloud, I've been getting this error intermittently:

adobeError.jpg

Do I have to uninstall and reinstall all of my apps? Or is there an easier fix?

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correct answers 1 Correct answer

Adobe Employee , Oct 27, 2017 Oct 27, 2017

Thanks for sharing the update TimTimmers, in order to resolve the error you'll need to uninstall all the Adobe apps using their specific uninstallers and after that run the CC Cleaner tool to make sure everything has been removed and then reinstall it: Use the Creative Cloud Cleaner Tool to solve installation problems.

Hope this helps.

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

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Hi TimTimmers,

As you have mentioned you are trying to update your Adobe products to the latest Creative Cloud apps and it fails with an error.

In order to assist you better; we need to know the current versions of the Adobe apps installed on your computer.  In addition, what version of Windows do you have installed on your computer?

Kindly reply with the same, awaiting your response.

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Explorer ,
Oct 24, 2017 Oct 24, 2017

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I actually updated all of my apps but this error has occurred since then. All my apps are working, I just get the AdobeGCClient.exe alert from time to time.

Creative Cloud 4.3.0.256

I have tons of apps installed, e.g. Photoshop 19.0

Windows 10 fully updated including the latest Creator's Update:

Version 1709

OS Build 16299.19

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Adobe Employee ,
Oct 27, 2017 Oct 27, 2017

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Thanks for sharing the update TimTimmers, in order to resolve the error you'll need to uninstall all the Adobe apps using their specific uninstallers and after that run the CC Cleaner tool to make sure everything has been removed and then reinstall it: Use the Creative Cloud Cleaner Tool to solve installation problems.

Hope this helps.

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Explorer ,
Oct 27, 2017 Oct 27, 2017

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OK, there's no rush to do it as the error doesn't prevent me from accessing my apps. I hope there's an easier way in the future. Thanks for your help.

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Adobe Employee ,
Oct 29, 2017 Oct 29, 2017

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You're welcome .

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New Here ,
Jan 11, 2018 Jan 11, 2018

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Bani - have you found an easier way to resolve this issue?

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