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Applications/Utilities/Adobe Installers/unistallers (went here and didn't find an option to uninstall CS6?, only found the uninstall option for older content e.g. CS 5.5 Premier/After Effects). Is there a Cleaner for CS?
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Moving this discussion to the Downloading, Installing, Setting Up forum.
AdminsecurT there is a CC Cleaner Tool available at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. If you have already run the available uninstallers then please utilize the CC Cleaner Tool to remove any remaining installation entries.
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Thanks Jeff, but unfortunately when I run the CC Cleaner Tool at the link that you recommended, the screen is blank i.e. in the dialogue box of the cleaning tool it shows no applications to remove. Could this be a Java Script error because my CS apps are still on the drive (Yosemite/Mac). Any thoughts?
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AdminsecurT what else happened on this computer? How were the applications removed?
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Jeff, I noticed that the cleaner did remove PhotoShop but left the others in place, despite having selected remove ALL. As a side note, I did transfer the CS suite to this computer just recently, did the App Manager install, updated PhotoShop but cancelled on the others because it was taking too long (I was pondering getting CC so cancelled the updates on the other CS apps before AfterEffects had time to "finish up"). Anyways long story short, could the Cleaner is pointing to aliases?! That might explain why there is nothing to uninstall.
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AdminsecurT the CC Cleaner Tool is meant to work in conjunction with the uninstallers. It helps make sure important files and database entries are removed. If the uninstallers were not ran then it is likely there will still be residual files. These files or folders should not affect the installation.
I would recommend trying to reinstall if you run into any problems please check the installation log files for errors and post them to this discussion. You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
In the future please only copy/migrate/restore documents and settings. Adobe Creative applications are not designed to be copied from one computer to another and doing so can lead to unexpected results.
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Thanks Jeff,
I decided to wipe the drive on the target computer (Mac) and prepare it for a clean CC install. I Deactivated the Master Collection from the host computer, then uninstalled the Master Collection and finally ran CC Cleaner. The Host computer (Mac) still has a functioning Adobe Lightroom 4, Adobe Flash Catalyst, Adobe Content Files, Adobe Patch files, Adobe DNG, plus all the Adobe Preference files, Adobe Application Help files and all the Adobe Master Suite DMG files.
I understand that installing CC on the target computer will not be affected by residual files as mentioned above, but I really don't want them to be moved over to the target computer via Migration Assistant.
Is there any way to completely remove the residuals before I migrate to the host?
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AdminsecurT running the uninstallers followed by the use of the CC Cleaner Tool should result in most or all files and entries removed. You can find details on the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
As an alternative you can use the option of only transferring files and settings within the Migration Assistant. I would recommend reviewing Move your data to a new Mac - Apple Support which discusses this process.
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