Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cannot Stay Signed-In to Creative Cloud - Please help!

Community Beginner ,
Nov 20, 2017 Nov 20, 2017

I cannot stay signed-in to Creative Cloud. Even when I have one of the applications open and working on a file I am automatically logged out so all of the fonts stop syncing. Please help!

I'm using CC 2018 - Photoshop, InDesign, Illustrator, Acrobat

MacOS High Sierra v 10.13.1

TOPICS
Creative Cloud
2.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 20, 2017 Nov 20, 2017

Hi Equilease,

Kindly see the steps shared in the link below for help:

Creative Cloud signs me out or asks me to sign in repeatedly

Hope this helps!

Regards

Kanika

Translate
Community Expert ,
Nov 20, 2017 Nov 20, 2017
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2017 Nov 20, 2017

Thanks John

I tried all of these steps, but none of them worked.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

Hi Equilease,

Kindly see the steps shared in the link below for help:

Creative Cloud signs me out or asks me to sign in repeatedly

Hope this helps!

Regards

Kanika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 21, 2017 Nov 21, 2017

Hi Kanikas,

This worked, thanks very much! The only thing that worked for me was to uninstall then re-install the desktop app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 21, 2017 Nov 21, 2017
LATEST

I'm glad it worked.

Feel free to reach out to us for any other help.

Thanks

Kanika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines