Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
1

Creative Cloud won't let me log in.

New Here ,
Nov 01, 2013 Nov 01, 2013

When trying to log into Creative Cloud on Windows 8, I type in my log in info, then try to log in, and it tells me that I've been logged out, and prompts me to log in again.  What do I need to do to fix this?

13.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 01, 2013 Nov 01, 2013

Meganstewart331 if I understand the error you are experiencing I believe it is being discussed at http://forums.adobe.com/message/5796298#5796298.  The resolution for this difficulty is actively being investigated.   There are steps already available within that discussion which have resolved this difficulty for several Users.

Translate
Adobe Employee ,
Nov 01, 2013 Nov 01, 2013

Meganstewart331 if I understand the error you are experiencing I believe it is being discussed at http://forums.adobe.com/message/5796298#5796298.  The resolution for this difficulty is actively being investigated.   There are steps already available within that discussion which have resolved this difficulty for several Users.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 03, 2014 Nov 03, 2014

I have the same problem, If i can;t fix it soon i won't be able to use my Photoshop PLX HELP

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 03, 2014 Nov 03, 2014

Adding to what Jeff has mentioned please try and resetting your Internet Explorer if you are on Windows machine ?please use the following link to do so and suggest if this was able to provide you with a resolution or not.

http://windows.microsoft.com/en-in/internet-explorer/reset-ie-settings

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 25, 2017 Aug 25, 2017
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines