Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Download Assistant Unsupported 16 -bit Application error (Windows 7 64 bit)

Guest
May 19, 2012 May 19, 2012

I cannot download CS6 Master Collection.

Air Installer gives me an error even when I run as administrator.

errorMessageAir.png

Download assistant won't install because Windows 7 64 bit recognizes it as a 16 bit app.

I believe that if I were given a link to a direct download, like an FTP link, that would possibly circumvent the problem with Air and Download Assistant.

errorMessage.png

Please advise.

sheff[at]sheff.com

2.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 19, 2012 May 19, 2012

Have you tried to install AIR manually before running the install?

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 20, 2012 May 20, 2012

The first dialog box is the error I receive when I attempt to update AIR.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2013 Aug 25, 2013
LATEST

Is there a solution?

file.air Run NO PROBLEM

file.exe Run PROBLEM

Screen Shot:

ss.png

My Flash version & System:

flash.png
os.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines