Copy link to clipboard
Copied
I had downloaded Adobe Muse CC 2015.0.0.597 a while back, and found out that there was an update, so I (instead of updating it from the ACC app) deleted the folder from Program Files and installed the newer version. Now I found out that I have Adobe Muse CC 2015.0.0.597 and Adobe Muse CC 2017 in programs and features, but when I try to uninstall the old one from the there it says "Uninstall Failed". I have tried the tips in the dialog box, (cleaner tool) etc. but it didn't seem to work. So is there a way I can get the old version out of my computer?
- a Windows 10 user
Copy link to clipboard
Copied
you can reinstall it to restore the uninstaller.
Copy link to clipboard
Copied
I know that but I can't find older programs anywhere on the internet. All I can see are torrents and cracks, which I don't want to download.
Copy link to clipboard
Copied
Downloadable installation files available:
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Copy link to clipboard
Copied
You should NEVER delete a program folder, you should ALWAYS use an official uninstaller... either provided by the vendor, or by using the Windows Control Panel
Do what kglad said
If you still have problems, search Microsoft – Official Home Page to find out how to repair a corrupted System Registry
Find more inspiration, events, and resources on the new Adobe Community
Explore Now