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T
Thom Hayes
Inspiring
May 14, 2019
Answered

Any way to turn off all 'handy' popup tips for all products in one go?

  • May 14, 2019
  • 3 replies
  • 3462 views

I can't for the life of me figure out how to stop these insanely annoying popup 'tips' every time i select a tool i haven't used in a while. There seems to be a different way to turn these off for each product, turning some options off doesn't always work and its really starting to bug the hell out of me. In illustrator for example I've unchecked the tool tips option in preferences, but I still get these massive intrusive buggers that disrupt my workflow!I 've been using Adobe software for over a decade and i really don't need to be told how to use the crop tool.

Is there a way, hacky or not, to remove all of these at once for all products??

    Correct answer teerio

    In case somebody is still struggling with this annoying feature, go to the Settings > General and uncheck Show Rich Tooltips option.

    Cheers,

    T

    3 replies

    T
    teerioCorrect answer
    Participant
    September 22, 2024

    In case somebody is still struggling with this annoying feature, go to the Settings > General and uncheck Show Rich Tooltips option.

    Cheers,

    T

      S
      SeaScout2NV
      Participant
      October 26, 2025

      Here is the way to do this in the Windows version,

      Edit > Preferences > General.
      Then simply uncheck the "Show Rich Tooltips" option box 


      Srishti Bali
      Community Manager
      Srishti BaliCommunity Manager
      Community Manager
      May 14, 2019

      Hi Thom,

      Monika is right, once you close them, they should not appear again. If they show up again, then please upvote this issue here: Feature Tours and Tips pop up windows keep showing up even after selecting "Skip Tours" – Adobe Illustrator Feedback and stay tuned for the updates.

      This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

      Regards,

      Srishti

        T
        Thom HayesAuthor
        Inspiring
        June 6, 2019

        You only highlight my point here - 'they should not appear again' however clearly they do, as you're pointing me to another topic where other people are having the same issue. Nightmare

          andrewc74267665
          andrewc74267665
          Participating Frequently
          November 15, 2021

          Adobe employee: What you say is happening is not happening. 

          User: But it is happening

          Adobe employee: No. It's not. But if it were happening, here's where you could go to find other people to whom it is not happening.

          User: This is why everyone hates Adobe.

            Monika Gause
            Community Expert
            Monika GauseCommunity Expert
            Community Expert
            May 14, 2019

            After an update you will see those popups that remind you of new functions.

            You will see them once. And when you close them, they're gone until the next update.

            If you see them more than once that usually points to issues with your preferences file.

              C
              Clare22786890h2rt
              Participant
              August 20, 2022

              No, You womn't see them once. I am getting them repeatedly. And they cover my panels and will not respond to attempts to close them. The only thing I can do is move my window around to acvoid them. They are driving me nuts and I also can't get the "contact us" button to work on the website to address this problem. What I have now is deal with my workspace annoyingly blocked or restart. Then, guess what, they pop up again. This needs to be fixed.

               

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