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A
Anonymous
September 23, 2009
Answered

FMCore Has Been Stopped

  • September 23, 2009
  • 13 replies
  • 116992 views

I recently upgraded my Mac OS to the wonderful 10.6, or Snow Leopard as it is called. Now, I receive an alert message when opening Illustrator CS3. The specific alert message is:

"FMCore has been stopped. Please start it from the System Preferences pane and then relaunch Adobe Illustrator CS3."

Normally, I would completely understand what to do here; go to System Preferences and start FMCore. But, I can't find FMCore anywhere. Now what?

I reinstalled CS3 from the disc, hoping that would "repair" FMCore, but it didn't fix the problem. And I've searched high and low for an answer before posting here. But, apparently my problem is unique enough that nobody is talking about it.

Can anyone advise me on what I could/should do from here? I appreciate any help you might offer.

    This topic has been closed for replies.
    Correct answer Harron_K_Appleman

    Toward the bottom of the System Preferences panel, you should see Suitcase Fusion. Click on it and turn on the core. You should probably also select turn on at startup. You might have to log off and relog back on before it works.

    13 replies

    J
    jessframpton
    Participant
    April 19, 2011

    I've read through all of these posts and they all have to do with a Suitcase Fusion issue. But I am having this problem, and I don't have any Extensis software on my computer. The only font management tool I have is Fontbook. And along the bottom of my System Preferences window in Other, I have:

    Air Display, Control Center, Growl, Teleport, and Xmarks for Safari.

    This is my office computer and only my second day on the job, so I'd like to nip this in the bud. Any more ideas *besides* the Suitcase issue?

    G
    Generous_intuition1587
    Participating Frequently
    April 19, 2011

    well, although it may seem like i know what i am talking about, alas, I am no guru.

    but! if Illustrator is giving you the "FM Core has been stopped" message, then its Suitcase. Maybe someone b4 you used this computer?

    I am attaching the uninstaller just in case. it doesn't hurt to run it anyway.

    wow, 2nd day on the job? bummer. computer shit and the 'new guy' too...ouch.

    but you know, you'll laugh about this one day. just keep saying "this too shall pass"...and if you say it enough times, viola! you'll probably have forgotten what was freaking you out!

    ok, that sounded hoaky...

    but i can feel the red in your cheeks and i wanted to help.

    run the uninstaller!

    Betsy R. Marks

    qweeka@aol.com

    J
    jessframpton
    Participant
    April 20, 2011

    I will try to run the installer, but I'm not seeing where I can grab the attachment. ??

    S
    sonnyharrison1
    Participant
    April 5, 2011

    I wasn't exactly sure what to think of what to do, but freaking out would be a good side effect.

    G
    Generous_intuition1587
    Participating Frequently
    April 6, 2011

    dont freak! here's the uninstaller!

    qweeka@aol.com

    B
    brightspring
    Participant
    February 22, 2011

    Yay thank you all for the help!! Saved me a trip to the freak out zone!

    A
    Anonymous
    November 10, 2010

    Reckon the problem is Suitcase.

    I've been running CS4 and Suitcase Fusion 12.1.7 with no problem. Have just installed the Suitcase Fusion 3 trial, ran it for a day but was getting slowed down a bit so I thought I'd uninstall it until I've got more down time to test it properly.

    Now the FMCore has stopped running and I can't get it going. Have time machined back to before the problem and still no joy!

    Help.

    W
    Wade_Zimmerman1
    Inspiring
    November 10, 2010

    Did you read post #3 above there is your answer and if you notice it is marked as the answer.

    G
    Generous_intuition1587
    Participating Frequently
    November 10, 2010

    i can't even remember where the forum is...alll i know is that i am the person people ask for the uninstall...however i spoke to Extensis tech and they actually got me up and running...

    Betsy R. Marks

    qweeka@aol.com

    K
    Karen TenEyck
    Participant
    August 4, 2010

    Thanks for posting. Had the same problem.

    S
    structure_fails
    Participant
    July 20, 2010

    hey there

    I have looked through so many of these forms trying to fix this problem and nothing worked, finally i found a thread how to properly unistall suitcase fusion 2 which worked for me and saved me alot of stress not being able to open files with a double click and boot illustrator at the same time. Follow the steps from this link and you should be good to go http://www.extensis.com/en/support/kb_article.jsp?articleNumber=3002

    N
    nobutan12
    Participant
    July 15, 2010

    This solved my problem. Thank you very much. I wasn't aware that Suitcase is causing it until I saw a thread in the suitcase forum.

    P
    Philip Gerlach
    Participant
    May 19, 2010

    In order to use Fusion 2, what do I do about disabling Font Book on MAC OS X 10.4.11.  I downloaded the Fusion 2 software demo last night not knowing that I first needed to disable and/or remove Font Book from my MAC. Immediately I got the FMCore message that everyone's written about. Should I proceed with turning it on in Fusion 2, or do I run the risk of additional program errors? Please advise.

    G
    Generous_intuition1587
    Participating Frequently
    May 19, 2010

    omg! I am not that kind of person...! I know that i love, always have, Suitcase, but that new Version threw me off of three deadlines. I tried FontBook years ago, but switched back to Suitcase.

    Have you ever been to codez4mac.com? You should join (it's free), those guys can answer anything AND you can pirate a lot of stuff (if you're interested...)...

    Betsy R. Marks

    qweeka@aol.com

    A
    Anonymous
    April 13, 2010

    FINAL SOLUTION

    1) cmd+F > ExtensisFontManagement

    2) Delete the following three items

    ExtensisFontManagementAICS4
    ExtensisFontManagementIDCS4.InDesignPlugin
    ExtensisFontManagementQXT8.xnt

    Selçuk Gür

    M
    m-spacemedia
    Participant
    May 3, 2010

    You can also take a look at your etc/hosts file : if it is missing the line:-

    127.0.0.1 Localhost

    This will stop the FMCore from starting and thus the issues of Suitcase Fusion not starting up !

    I have just mentioned this to Extensis and they tell me they are aware...

    Have fun

    G
    Generous_intuition1587
    Participating Frequently
    March 8, 2010

    aaargh....I thought i would just appzap the Suitcase Fusion 2 since my other one is working fine with snow leopard and CS4...BUT NOW, i am still getting the FMCore message and I cannot save ANYTHING IN Illustrator!!! I have a hugemongous job that i can't save except to an older pdf document on my external harddrive...

    It merely says "an error occurred"

    I tried to copy and paste my work into every known format, even into Photoshop and Acrobat, but Illustrator keeps giving me the error message!

    HELP ME HELP ME HELP ME!!!

    After i appzapped the Suitcase Fusion 2 Application, i also did a spotlight search for it to make sure all related items had been tossed and, uh...threw out everything that said 'Suitcase Fusion 2' in it...

    Then i restarted and launched Illustrator and the SAME THING KEEPS HAPPENING!

    I did go down and do that system prefs thing and it said FMCore cannot be found, but the Suitcase 2 fusion Core is still there. I had to quit and reopen the system prefs and followed the hierarchy to the font vault location...do i need to throw that away too?

    I still rely on my Suitcase Fusion!! And of course don't want to throw any ot that away!

    Right now in my trash is the following:

    file:///Users/betsymarks/.Trash/com.extensis.SuitcaseFusion2.db
    file:///Users/betsymarks/.Trash/Recovered%20files/
    file:///Users/betsymarks/.Trash/Recovered%20files/Adobe/
    file:///Users/betsymarks/.Trash/Recovered%20files/Adobe/AISVG/
    file:///Users/betsymarks/.Trash/Recovered%20files/saslPrep_230/
    file:///Users/betsymarks/.Trash/Recovered%20files/saslPrep_230/SaslPrepProfile_norm_bidi.spp
    file:///Users/betsymarks/.Trash/Suitcase%20Fusion%202.app/
    Do i need to save these things? OMG, I am going to have a nervous breakdown!
    Will you call me tomorrow??? I'll give you $! 205-470-8950.
    I don't know what to do...sob, sniff...
    Help!

    W
    Wade_Zimmerman1
    Inspiring
    March 8, 2010

    It is not clear what you did or did not do.

    All you had to do is follow the instructions in post 3, which is simply go to the system preferences click on the FM core icon and turn it on when the dialog appears.

    That was all you had to do.

    If you uninstall something that effects the system the only real way to do that is to use the the installer you use to install it and choose uninstall instead of install.

    So if you installed suite fusion reinstall it is possible and then go to the system preferences and click on the FM Core prerefence pane and turn on FM Core and you should be fine unless you did something really unwise.

    But from what you describe I give you some advice do not do not in the future install or uninstall anything on your computer yourself.

    seek help from someone that will not panic so fast.

    Once again you should try to get everything back to the way it was and go to the system preferences and turn on FM core.

    FM stands for Font Management that is all there was to it.

    Now when you get to work ask someone who knows a little about computers to assist you.

    Ask them to show what is going on.

    G
    Generous_intuition1587
    Participating Frequently
    March 8, 2010

    It was a long day and i did panic. At least it wasn't a kernel panic.... I ended up reinstalling Fusion2 and did follow the instructions. So far, so good. Whew. I had terrible nightmares last night; totally unrelated to computer issues, but freaky nonetheless!

    Thank you so much for your time in responding to me!

    Regards,

    Betsy

    Betsy R. Marks

    qweeka@aol.com

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