Illustrator trial

[ambera85911986]

Yesterday I downloaded the trial for illustrator and was told i had a 7 days trial however today I went to use it and was told my trial was over, but it is the first time i'm using it so i don't get how my trial is over after less than 24 hours

what do i do ?

[cmgap]

Are you on a Mac or Windows computer? What version of OS are you running? Did you download the free trial from a browser or from the Creative Cloud manager at the top of your screen?

[ambera85911986]

Windows 10 64 bits and creative cloud app

[cmgap]

Have you tried to uninstall and start over with a new trial?

[ambera85911986]

Yes but still nothing still says trail expired

[cmgap · Accepted solution]

There are other threads in the forum with similar issues of the trial period ending too soon. Suggestions range from installing the trial on another computer to logging out of CC and then back in. You can read a bit more about this issue here:

Understand why Adobe trial software expires or ends early