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R
ruih68684510
Participant
June 21, 2017
Question

Smart Guides doesn't show up in Adobe Illustrator CC 2017

  • June 21, 2017
  • 2 replies
  • 3744 views

Hello, I just got this new machine (windows 10) and reinstalled Adobe cc 2017 and today was the first time I launched Illustrator CC 2017 on this machine. I am also a beginner of Illustrator. Speaking of that, I did the following before I came to post my question:

  • I checked "Construction Guides -> 30 angels" under Edit -> Preferences -> Smart Guides
  • Based my reading on similar questions on the Internet about Smart Guides not working, I made sure the following:
    • Under "View"
      • "Smart Guides" is checked (Ctrl+U)
      • "Snap to Grid" is turned off
      • "GPU Preview" is turned off
      • "Pixel Preview" is turned off
    • I also reset preferences, according other posts' advice, by pressing (Ctrl+Alt+Shift) during start of Adobe Illustrator for several times.

The reason that I need to use Smart Guides is that I need to draw a chevron with precise angle of 120 degrees. After reading posts, I feel that using Smart Guides is the easiest way for me to do that.

Below are screenshots of Preferences and View:

Thanks for any help.

This topic has been closed for replies.

2 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
June 21, 2017

What exactly are you doing when you expect smart guides to show up, but they don't?

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
June 21, 2017

You have an excellent start to resolving this as you have everything setup correctly from snap to grid being off to testing your GPU preview. Do you have any third party plugins for you OS or Illustrartor?

Try these, sorry the windows location are not all there or untested, I am on Mac only since I decided to stop using windows. The folder locations are similar to mac and quicker than using the Adobe cleaner to uninstall and to reinstall.

More Thorough Reset Your Preferences.

Quit Illustrator

Finder >> Shift Command G

~/Library/Preferences/Adobe Illustrator 21 Settings/en_US*/Adobe Illustrator Prefs

rename Adobe Illustrator 21 to Adobe Illustrator 21 old

Reset Your Other Preferences

Quit Illustrator

Finder >> Shift Command G

~/Library/Application Support/Adobe/Adobe Illustrator 21/

rename Adobe Illustrator 21 to Adobe Illustrator 21 old

Press Win+R -> appdata -> Roaming -> Adobe -> rename folder Adobe Illustrator 20 (or 21) Settings to any other name.

Might there be an update to you graphics card?

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