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InDesign CC 2018 Crashes when using Eyedropper Tool

New Here ,
Oct 24, 2017 Oct 24, 2017

Hello

I am using the Mac version of Adobe InDesign CC 2018 and I am having a problem with the following

When working in TABLES in an InDEsign file, if I highlight a ROW in a table, then choose the Color picker tool and highlight an other object with a different color ( so I can copy this object colour) my program crashes and quits unexpectantly.

The work around is I can create a SWATCH in my swatch list and then simply apply that swatch to the object. But I figured I needed to at least tell someone to see if they have the problem. It happens every time. I am using version 13.00 on a MacBook pro running OS version 10.12.6

Thanks

Gordon

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2017 Nov 17, 2017

Hi All,

We have released a patch update for InDesign CC 2018 today. It addresses many crash issues and reported bugs. Would request you all to update your InDesign app. If the update is not visible/available in InDesign please check Creative Cloud Desktop App for the app updates.

Regards

Srishti

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Community Expert ,
Oct 24, 2017 Oct 24, 2017

reset your preferences - https://forums.adobe.com/thread/526990

[moved from Adobe Creative Cloud to InDesign]

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

Hi,

Yes this id a known crash with this release of CC 2018 when using eyedropper tool with tables

You can vote to get this issue fixed: Using eyedropper to copy text attributes crashes InDesign CC 2018 – Adobe InDesign Feedback

-Aman

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017
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Adobe Employee ,
Oct 27, 2017 Oct 27, 2017

Hi,

We believe we have a fix available for the same. Can you follow the steps mentioned in the following KB document - https://helpx.adobe.com/indesign/kb/crash-fixes-october-2017-release.html and confirm if it resolves your issue?

Regards

Sanyam Talwar

InDesign Engineering Team

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New Here ,
Oct 29, 2017 Oct 29, 2017

This fix resolved my issue on my Mac

Thanks you for your quick attention to this.

Gordon

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Adobe Employee ,
Nov 17, 2017 Nov 17, 2017
LATEST

Hi All,

We have released a patch update for InDesign CC 2018 today. It addresses many crash issues and reported bugs. Would request you all to update your InDesign app. If the update is not visible/available in InDesign please check Creative Cloud Desktop App for the app updates.

Regards

Srishti

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