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Mac OSX alias not working when exporting

Explorer ,
Jan 29, 2018 Jan 29, 2018

Since updating to High Sierra, Indesign greys out my alias files that link to different servers, this problem is intermittent. Its possible to right click the greyed out file and select 'Quick Look' as a work around, this then opens the greyed out alias file and allows me to export to a folder within. Is there a fix for this?

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Community Expert ,
Jan 29, 2018 Jan 29, 2018

What version of InDesign?

A quick peek around this forum shows a lot of issues with High Sierra. This may or may not be among them.

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Explorer ,
Jan 29, 2018 Jan 29, 2018

Version 13.0.1

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Community Expert ,
Jan 29, 2018 Jan 29, 2018
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Community Beginner ,
Mar 30, 2018 Mar 30, 2018

FWIW, Indesign 5.5 will correctly handle alias files on a NAS pointiing to other folders on a NAS running High Sierra 10.13.3, so it is not an "Apple issue", at least not in the sense that Adobe couldn't work around it. Symbolic links work, but they're not so convenient to create in the OSX Finder.

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Community Beginner ,
Apr 13, 2018 Apr 13, 2018

Just using symbolic links seemed to be the solution, but now I notice that connecting to our NAS via SMB will not let us save edited  Photoshop files, since it says "file is in use". Do we are back to connecting to our NAS via AFP, to at least be able to save PS files. Which now renders the symbolic links useless, since AFP will not follow symlinks and the Finder aliases are not working either.

If anybody has a hint at a solution I'd be happy to hear it.

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Adobe Employee ,
May 29, 2018 May 29, 2018

Hi,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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Community Beginner ,
Jul 09, 2018 Jul 09, 2018

Hi Srishti,

if by "steps suggested above" you mean the CopyPlugin_SaveAsFix script linked above then that can't be applied since I am on Indesign CC 13.1 and the script will only work on 13.0.1

The Finder aliases are still greyed out in Indesign when the are on a local NAS.

Thanks for your help,

Best regards,

D.

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New Here ,
Jan 08, 2019 Jan 08, 2019
LATEST

We're still experiencing this issue and the fix above is for an outdated version of InDesign. Is there another workaround for using Alias/Smart Folders (mac)? The Quick Look workaround isn't working either.

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