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M
michaelmmmuller
Participant
January 15, 2017
Answered

Lightroom 6 unavailable to read Sony A7II files

  • January 15, 2017
  • 4 replies
  • 2217 views

Hi everybody,

I recently bought a Sony A 7 II and tried to import the RAW-data (ARW-files) into Lightroom version 6.

This worked as usual but I can not develop the files. I got the message "The file is either not supported or is demaged" ("Die Datei wird entweder nicht unterstützt oder ist beschädigt").
I suppose my Lightroom version can not handle the camera software.

My questions:

  1. Is it possible to update Lightroom 6?
  2. Can I avoid switching to Lightroom CC.

Thanks in advance guys.

Regards,

Michael

    This topic has been closed for replies.
    Correct answer 99jon

    use the LR menu bar:

    Help >> Updates

    4 replies

    M
    michaelmmmullerAuthor
    Participant
    January 16, 2017

    Problem solved.
    The German Lightroom version shows "Ausführungen", which not necessarily means "updates". It could mean "executions", "variations" or the like. Thatswhy I didn't find it.
    Thanks for your help!

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    January 15, 2017

    Are the Sony files the only ones that you can't edit in the develop module? Can you apply quick edits when you are importing? Can you convert the raw files to DNG? Does the Lr version you are using have this Sony model in the profile? Can you open the Sony Raw files in Photoshop?

    dj_paige
    dj_paige
    Legend
    January 15, 2017

    Please confirm the version number of your Lightroom. Go to Help->System Info and report back the version number of Lightroom you see there.

    dj_paige
    dj_paige
    Legend
    January 15, 2017

    If you have typed the model of your camera correctly, "Sony A 7 II", then you should be able to read the files using Lightroom 6.

    Are you saying you can import the photos but you cannot use the photo in the Develop module?

    99jon
    99jon
    Legend
    January 15, 2017

    What version of LR are you using? You can find out from the menu:

    Help >> About Lightroom…..

    Have the files been added to a folder using Sony or other software before import into Lightroom?

    If so try shooting a couple of new raw files, connect the camera or card reader and bring straight into LR. Let us know if that makes a difference.

    M
    michaelmmmullerAuthor
    Participant
    January 15, 2017

    The camera type is correct (Sony A 7 II).

    I can import the photos but I cannot use the photo in the Develop module.

    I noticed, I am using Lightroom version 6.0 ... An update should help. :-)
    Do you know, where I can get the latest Lightroom 6 version?

    99jon
    99jonCorrect answer
    Legend
    January 15, 2017

    use the LR menu bar:

    Help >> Updates

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