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darthbabar
darthbabar
Participant
February 15, 2017
Answered

CCLibrary quit unexpectedly Photoshop CC 2017 18.0.1 Mac OSX 10.12.3

  • February 15, 2017
  • 1 reply
  • 4082 views

getting this strange error after i reinstall my photoshop cc 2017 n updated it

any help???   

h

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi Darthbabar,

1) Close all adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Then uninstall creative cloud app using creative cloud cleaner tool http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

3) And then reinstall it using Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

4) Launch your product and it should work fine.

Regards,

Sahil

1 reply

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
February 15, 2017

Hi Darthbabar,

1) Close all adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Then uninstall creative cloud app using creative cloud cleaner tool http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

3) And then reinstall it using Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

4) Launch your product and it should work fine.

Regards,

Sahil

darthbabar
darthbabarAuthor
Participant
February 15, 2017

okay i uninstalled and its working fine ... thanks for ur help

will reinstall and get back to u guys

thanks once again Sahil Chawla

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
February 16, 2017

I'm glad you got it working! Feel free to post your queries in the future.

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