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This is the warning I continually get when using my tablet in Photoshop-- the sensitivity shuts off and a triangle with an exclamation point shows up next to the opacity and flow jitter in my brush menu. I am using a Wacom Intuos in Photoshop CC on a Dell Windows 8.1 64 bit laptop. This set up has worked for me for the entire month since I got the tablet and Photoshop, and just recently, without knowing any reason as to why (no major updates or downloads or anything like that) the pen pressure sensitivity randomly turns on and off. I included a video to prove my point. When I am drawing it will turn off and give me a solid dark line, and it will stay off for 30 seconds, turn back on for 3 seconds, and go back off again. I tried changing the pen nib, I have the latest driver for my tablet, and I messed around with checking and unchecking and rechecking the Windows Ink option in the Wacom properties panel. If any one can help me I'd really appreciate because I love working with this setup but obviously I'm not going to keep paying for Photoshop if I can't get it to work properly.
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Perhaps you should post the version of Wacom driver and how your tablets connected to your machine. When you see the warning triangles in you brush panel setting. That indicate Photoshop does not see you have a pen. It is like your tablet intermittently stops communication with Windows and Photoshop at times.
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The driver says 6.3.18-5 and the tablet is just plugged into my usb. I have three usb ports and I've tried all of them with the same result.
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Try an older driver. The one I'm using is 6.3.17-3 I do not see that problem but, I using Windows 10. Wintab API and made mays Windows 10 setting changes to get my Intuos Pro working well with Photoshop.
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Thanks for the replies JJ, do you know where to get that 17-3 driver? I've been searching on the Wacom site and looking at the older drivers and can't find it. I also can't find it by googling it.
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I read you are on windows. There are a few steps to take to not have the OS touch engine interfere with the wacom driver.
Wrote an article about this, leading through all the steps I would recommend. Should not happen again, no matter which driver version you are on. http://edgeworldretouch.com/ultimate-wacom-tweaks-for-windows-users-no-more-lags/
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They are using Windows 8.1 I do not know if that version of windows has the touch and pen support found in Windows 10. With windows 10 I find things like flicks, click and hold and other Windows 10 setting need to be change to get the Wacom working well. I also use Wintab API for Photoshop Wacom Pen not Windows 10 INK and so Photoshop I needed to add a configuration file into my user ID Photoshop preferences. I only had Windows 8.1 briefly on my Surface Pro 3 and I used INK for the SP3 Pen support with Windows 8.1 and Windows 10.
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I fix one problem with this thing and another emerges. I downloaded the 17-3 driver and it resolved the pen pressure issue, however, now when I try to open Wacom Tablet Properties in windows search, when I click on it, it prompts me with an error message that says, the tablet driver was not found. It's weird because the tablet works and has pen pressure, however the wacom desktop center says it is not connected and the properties for it won't open so I cannot change the pen button settings, the current pressure sensitivity or the express keys. Is it looking for the driver in the wrong file? Because obviously it's on my computer since the tablet is working, but now I can't change the settings for the pen or tablet.
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wacom Desktop center not recognizing the tablet is usual after installing a driver or after updating. the tablet is more or less working because of windows taking over.
A simple restart would help with this and you should be able to change settings in the wacom driver from there on.
I really would suggest following the step by step as I described on my blog.
latest driver.
reboot.
uncheck "use windows ink"
create or download the custom user settings file with "UseSystemStylus 0"
restart Photoshop if opened.
everything should work fine then. http://edgeworldretouch.com/ultimate-wacom-tweaks-for-windows-users-no-more-lags/​
and video about it can be found here Ultimate WACOM Tweaks For Windows Users – No More Lags! - speed up your tablet response - YouTube
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I erased all drivers off my laptop. I downloaded the latest driver for my Intuos, 6.3.18-5. I restarted the laptop. It allowed me to open Wacom Tablet Properties. I unchecked Windows Ink in the Mapping tab. I saved that text file on your article into my Photoshop settings folder. It gave me pen pressure sensitivity for a while, and then it stopped working again, and now it's going on and off again like it is in the video I posted, except it's even worse. Honestly, thanks for all the help, but I'm probably just going to get rid of Photoshop. I have another drawing program on my laptop called TVPaint, and it doesn't have these issues with pressure sensitivity or anything like that, although it can't do the same things as Photoshop, but I've honestly spent more time, more hours working out problems with Photoshop than I have actually enjoying the program and drawing in it. I am basically paying them 11 dollars a month to put me in a permanent state of frustration. I'm venting-- really thanks but I've done all the things I'm supposed to do and nothing is working, and I don't do anything unusual to my computer, like download things or update things-- for the first month I had Photoshop it worked perfectly with my tablet and then it just stopped, and there was nothing I did to make it stop. I might try to find a cracked file of Photoshop and see if that somehow works better than the paid version.
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If you uncheck use Microsoft in add the configuration file to your Photoshop preferences so Wintab API will be used for pen pressure
Path: "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017 Settings\"
File name: PSUserConfig.txt
Content:
# Use WinTab
UseSystemStylus 0
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Yes. that is what I described. The custom user settings file so far is the best solution and not to use Windows ink in the wacom driver.
flicks are also available from win 7 on (I believe)
other than that it is a matter of which PS version used. as they switched from flash engine to HTML. Before that it was not as much of an issue and could be solved by just unchecking "use windows ink" (without custom user settings file)
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