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liteandexp
Participant
July 29, 2018
Question

Double-Click object in PSP, Camera Raw Won't Allow Any Changes to Image

  • July 29, 2018
  • 1 reply
  • 1369 views

Hi All,

I've searched everywhere and can't find a solution.  Problem started about a month ago - when I double-click an object in Photoshop, Camera Raw opens as normal but a progress bar opens over the image (says "Camera Raw Filter").  The progress never advances or moves no matter how much time goes by, it always shows about 10% done with whatever it's trying to do.  It won't let me adjust any image settings or even use the cancel button on the progress bar.  The only thing I can do is hit cancel in the camera raw interface and it requires hitting it several times before it returns me to PSP.  

I've updated all apps, tested this on dozens of different images, turned "use graphics processor" off, changed scratch disks, etc. all with the same results.  I'm under serious deadlines for an important client and it's really causing a lot of problems!  Has anyone had similar issues or heard of this before??

-  If I give it a long time, it won't even let me cancel out of anything & I have to force quit).

-  If I go through this process several times, usually it will let me change image settings in camera raw if I'm working on an original object.  If it was a regular image and then converted to an object, it will always show this progress bar and never allow changes no matter how many times I back out and start again.

-  Size of PSP doc has no effect.

-  There have been no major changes to my system except upgrading to the latest version of Photoshop in the last month & I'm not sure if that's when the issues began or not.
-  PSP (v19.1.3) on my laptop works fine.

(System:  OSX 10.12.6, Photoshop CC v19.1.5, Mac Pro late 2013, 16gb ram, many TB's of scratch disk space)

Thanks for any help.

    This topic has been closed for replies.

    1 reply

    Eugenio.NYC
    Eugenio.NYC
    Participating Frequently
    July 29, 2018

    Hi there

    Are you trying to open an smart object? a camera raw file? a psd file with the camera raw plugin?, or the camera raw filter?

    Please let me know

    BTW did you try to open from Adobe Bridge?

    Eugenio

    L
    liteandexpAuthor
    Participant
    July 29, 2018

    Hi Eugenio,

    They are Canon raw files that have been opened as smart objects from Bridge into PSP.  All the issues happen when I try to edit smart objects (of any kind) from within PSP by double-clicking and opening camera raw.  Editing in camera raw from Bridge alone works fine but I'm bringing many smart object images together for a composite and need to be able bring them together in a single doc and still access camera raw editing on each of of the images.  There's never been a problem - I've been doing this for as long as smart objects have been in PSP.

    Does that answer the question?

    If I double-click any smart object like the layer selected below, the camera raw interface opens as normal but then the camera raw progress bar pops up like it's working on something - it never progresses nor am I able to effect the camera raw controls or even use the cancel button on the progress bar.

    This particular smart object has been transformed in PSP but even single layer, unedited raw objects have had this same issue detailed below for a month.

    Many Thanks,

    John

    thebobwolf
    thebobwolf
    Inspiring
    September 10, 2018

    John, did you ever find a reason for this happening... and hopefully a magical fix for it?

    I have the same thing happening...

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