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Josiean1
Participant
July 17, 2017
Resuelto

How do I get my Photoshop installed? Get 7Z file,not exe when downloaded Photoshop_12_LS1

  • July 17, 2017
  • 1 respuesta
  • 5194 visualizaciones

Had to buy new laptop and am reinstalling my adobe products. Lightroom, no problem. When downloaded Photoshop_12_LS1, got a 7z file that doesn't open. How do I get my Photoshop installed. I have the serial number.

Este tema ha sido cerrado para respuestas.
Mejor respuesta de gener7

You should see two files for Windows in the download area. One is the 7z, but the other is the .exe that will open the 7z and create the folder with the installer inside.

File 1 of 2 is the 7z, File 2 of 2 is the .exe  Be sure they are downloaded to the same location. Your Desktop would be best.

1 respuesta

gener7
Community Expert
gener7Community ExpertRespuesta
Community Expert
July 17, 2017

You should see two files for Windows in the download area. One is the 7z, but the other is the .exe that will open the 7z and create the folder with the installer inside.

File 1 of 2 is the 7z, File 2 of 2 is the .exe  Be sure they are downloaded to the same location. Your Desktop would be best.

M
mygoose
Participant
July 28, 2018

This is a great reply but I need some help please.

I cannot get both files to download to the same place.

The exe file has downloaded to the desktop (I think) but the other just downloads automatically I think to Programs.

I am a novice. Please would you give some precise steps how to get these files downloaded and installed?

gener7
Community Expert
gener7Community Expert
Community Expert
July 28, 2018

Then simply drag the .7z to the Desktop and run the .exe  It will then create the installer.

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