Is the Extract service down?

Forum|Forum|7 years ago
May 23, 2018
3 replies
434 views

I can't extract my files today. Is this service down?

I open my PSD files, click 'Go to Extract' button as usual and I just get a blank page.

cannot extract

This topic has been closed for replies.

L

liz-francoAuthor

Participant

Ok, today is fine. So definetly was down yesterday

JJMack

Community Expert

Where is this 'Go to Extract' button you usually click on. When I open a PSD with Photoshop I see my Photoshop layer no extract button. What are you actually doing?

JJMack

L

liz-francoAuthor

Participant

I don't know why my question was moved to Photoshop forum. This is not on Photoshop. This is on Adobe Creative Cloud.

JJMack

Community Expert

I see your screen capture but have no Idea what you are using that is displaying that on your machime. Creative Cloud desktop looks like this on my machine. Are you trying to download an Adobe stock image or Assets I have never used those featutes. If you are some web service could be down or blocked.