Inspiring

Answered

It's 2019: any fix for high resolution displays?

Forum|Forum|6 years ago
August 19, 2019
3 replies
1120 views

I have a monitor with a high resolution and the menu is very hard to read. When I scale the interface to 200%, it's like I'm on windows 1.0 (way too large). Is there some kind of fix for this yet? I tried to go into the properties of Photoshop.exe but the section about scaling is greyed out and the "solutions" beyond that seem like a shot in the dark that might break computer settings so I thought I'd check back in here

This topic has been closed for replies.

Correct answer JJMack

If you screen is going black and it not because its going to sleep it may be your display adapter or its device driver has a problem. Photoshop CC UI should scale the way you have you display's windows scaling setting set.

JJMack

Community Expert

CC UI scaling works well in Windows 10 CC 2019 and is automatically done and uses your windows 10 Display scaling setting. Set the High PPI Display scaling to something like 125% if 200% is to large.

JJMack

dolldivineAuthor

Inspiring

I need a new computer anyway.. Photoshop is glitching and the screen sometimes goes black.

So do I understand where this sounds like it's going.. If I buy a new computer, with a newer windows version, odds are this will sort itself out? (the monitor is newer than the computer)

JJMack

Correct answer

Community Expert

If you screen is going black and it not because its going to sleep it may be your display adapter or its device driver has a problem. Photoshop CC UI should scale the way you have you display's windows scaling setting set.

JJMack

A

Anonymous

Hi

Are you saying that these settings are grayed out

dolldivineAuthor

Inspiring

Yeah. Mine looks a bit different.

A

Anonymous

I don't know.. and I've been at it for half an hour and I still can't figure it out. None of the instructions work for this version, and of course, the irony, you need to know what version you have to know which instructions to follow, heh.

The closest I've been able to get, in the control panel, under "system and security", one option says "Add features to Windows 8". But ironically, when I follow the suggested instructions for getting the windows version in windows 8, it doesn't work (there is no windows version when i look in computer properties).

The computer is from 2013 and it was when they just came out with the version that tries to be responsive on all devices and all that, which nobody wanted or asked for and I hate it very much. Does that help?

Yeah I think it's time for you to upgrade, Windows 10 has support for high resolution displays, I'm actually surprised you could get CC2019 installed on Windows 8 as it's not officially supported on that OS by Adobe

NB, colourmanagement

Community Expert

Hi

Mac or Windows please?

I am thinking Windows, can you post a screenshot?

thanks

neil barstow, colourmanagement

dolldivineAuthor

Inspiring

Windows, sorry. Here's the default. I have windows text set to 150%, not sure if that matters

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded