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fstopover
Participating Frequently
October 21, 2012
Question

Lesson files for "Adobe CS6 Classroom In A Book" not accessible

  • October 21, 2012
  • 1 reply
  • 21898 views

I bought the book for my Kindle Fire and followed the instructions to open a web browser on my laptop and go to a url but it didn't work.

I emailed Peachpit after the url for the lesson files didn't work but haven't heard from them. It's been a week. The book is not usuable without the lesson files.

Who should I contact?

This topic has been closed for replies.

1 reply

gener7
Community Expert
gener7Community Expert
Community Expert
October 21, 2012

From your screenshot it looks like you haven't signed into your account or created an account. Click on Account Sign In and create an account if you have not already.

You need to register your product before they will give you the files.

F
fstopoverAuthor
Participating Frequently
October 21, 2012

Thanks. I got the same message after login in with my account. I requested again that they contact me. My product is registered.I also contacted Amazon.

gener7
Community Expert
gener7Community Expert
Community Expert
October 21, 2012

Well, thanks for the update. I had thought it was an easily remedied registration problem. Since PeachPit Press is unresponsive, you might just be able to get a refund from Amazon on your Kindle purchase and go for another format.

Gene

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