Participant

Question

My computer crashed and I lost my Photoshop 7.0 I have the 24-digit code where do I go to download it back into my computer?

Forum|Forum|9 years ago
November 26, 2016
7 replies
2732 views

My computer crashed and I lost my Photoshop 7.0

I have the 24-digit code

Where do I go and how do I go about downloading it back into my computer?

This topic has been closed for replies.

T

Test Screen Name

Legend

Adobe don't have to condemn or praise the practice. The CS2 replacement page itself sets out the terms under which the usage is available. Clearly using it in other circumstances is a breach of license. If that's not important to you it's not important to you but there are many who do wish to respect licensing and who I therefore think should be given accurate advice not wishful thinking.

If I forget where I parked my 20 year old car can I expect a replacement?

John Waller

Community Expert

Understood.

These links have been given out for several years to pre-CS2 owners, including by Adobe Staffers from memory, so it's not a new discussion. If Adobe want to tighten things up, it's easy enough for them to do so.

Anyway, the link is there for those who want it and so are the terms.

Terri Stevens

Legend

I obviously I tend to agree with you John, otherwise I would not have given out the link. As you say the staff here also refers people with ancient versions of Photoshop to the CS2 download. I have seen an Adobe list in the past with qualifying products on it and it definitely lists Photoshop CS as a qualifying product so the wording on the web page is not completely accurate, but to be fair Photoshop 7 is not mentioned. I think the reality is the OP once spent $1000 on Photoshop and just because the CD it came on has been lost that is not a reason to deprive them of the software they bought.-it won't run on a modern Mac and has the feature set Photoshop Elements had 8 years ago and lets face it the link to the download has been on many non Warez websites for years now with people never having owned Photoshop downloading.

Adobe should clarify whether we should here recommend CS2 in these circumstances after all if the OP contacted technical support for help they would refer them here for help. I think Adobe is a decent company and in business there is something called 'good will' and I would hope Adobe would regard us providing that link as a question of a good will gesture.

T

Test Screen Name

Legend

CS and CS2 have a replacement download because the original disks are useless. These were not provided for people careless with their purchases. Why would Adobe give free upgrades in this case?

John Waller

Community Expert

Adobe has never endorsed nor condemned the practice.

Until they explicitly ask us not to, I see no harm in giving version 7 and earlier owners access to the CS2 link.

I've never understood why Adobe do not require CS2 owners to enter their original CS2 serial number (to prove ownership) to gain access to the non-activation link. It's always been an honour system and why condemn people for poor record keeping of nearly 20 year old software?

T

Test Screen Name

Legend

I disagree. Ownership of Photoshop 7 does NOT give the right to use CS2. Why would it?

John Waller

Community Expert

Owners of version CS and earlier have nowhere to download their software.

In the past CS2 links have been given out to CS2 and earlier version owners with no complaints from Adobe.

This has been raised and discussed in the forums in the past with no definitive answer from Adobe. They neither endorse nor condemn the practice.

Terri Stevens

Legend

Hello James,

As you are a legitimate owner of Photoshop 7, I am fairly certain you qualify to download Photoshop CS2. Photoshop 7 is not available for download from Adobe-period and probably never has been in its full form. There are a few websites that claim to be giving it away free but equally there are rumors of a virus embedded in the software. There is no such thing as a free lunch as they say. I'd take the risk and download CS2 rather than risk a compromised computer. CS2 is discontinued and cannot be activated so the version on the following web page is a specially modified version which only accepts the serial code on that web page, so write it down for whichever language you choose. I should say CS2 will only run on a PC or a Mac that doesn't use an Intel processor-so most Mac users cannot benefit from this.When you load it you will probably be offered a link to update the software-you need to load that otherwise the Help menu will not work.

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19SCDRQK

T

Test Screen Name

Legend

So long as you have BOTH serials and the Siftware you shoukd be OK.

jane-e

Community Expert

Do you still have the CDs?

T

Test Screen Name

Legend

Yes, I think this is too old to have been available for download. You do need the CDs and original serial number. Or else it's gone.

J

jamess46413766Author

Participant

I never had the CD [just the 24-digit serial number in case I needed it again] but I can't imagine Adobe just erasing it [I've seen examples of people having their Adobe Photoshop download site link erased by Google for copyright infringement so Adobe must still care about it - and I don't trust those sites anyway].

John T Smith

Community Expert

kglad links in reply #1 here https://forums.adobe.com/thread/2241704 may help

J

jamess46413766Author

Participant

I have the full blown version of 7.0

The links you gave me were for Photoshop elements

John T Smith

Community Expert

Photoshop Elements links are at the BOTTOM of what kglad posted

You need to select the appropriate suite on the TOP row... so if your program was part of CS5, you would click that link to then go to the links for the different suites AND the individual programs

Since I do not have Photoshop 7 I do now know which selection you should click

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