Photoshop CC 2017 crashes only when opening Jpeg files
Hi Community,
Photoshop opens all file types without incident, except for Jpeg files. This is a recent development which happened infrequently but now happens every time a Jpeg is opened. The below is the error log.
Thanks in advance.
Log Name: Application
Source: Application Error
Date: 27/07/2017 12:31:32 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXX
Description:
Faulting application name: Adobe Photoshop CC 2017.exe, version: 18.0.0.53, time stamp: 0x57fde9fd
Faulting module name: Photoshop3DEngine.8bi_unloaded, version: 0.0.0.0, time stamp: 0x58feff5d
Exception code: 0xc0000005
Fault offset: 0x000007fee44c66a0
Faulting process id: 0x2094
Faulting application start time: 0x01d306804b7e413c
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017.exe
Faulting module path: Photoshop3DEngine.8bi
Report Id: b32ebe5a-7273-11e7-a46a-3417eba1fcb7
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-07-27T02:31:32.000000000Z" />
<EventRecordID>99950</EventRecordID>
<Channel>Application</Channel>
<Computer>TLBNENWK312835.CORP.CraneGroup</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Photoshop CC 2017.exe</Data>
<Data>18.0.0.53</Data>
<Data>57fde9fd</Data>
<Data>Photoshop3DEngine.8bi_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>58feff5d</Data>
<Data>c0000005</Data>
<Data>000007fee44c66a0</Data>
<Data>2094</Data>
<Data>01d306804b7e413c</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017.exe</Data>
<Data>Photoshop3DEngine.8bi</Data>
<Data>b32ebe5a-7273-11e7-a46a-3417eba1fcb7</Data>
</EventData>
</Event>