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Photoshop CC 2019 not recognizing Wacom Tablet Intuos Pro express keys

Community Beginner ,
Jan 12, 2019 Jan 12, 2019

Hi everyone

somebody with the same issue?

thnx

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correct answers 1 Correct answer

Community Beginner , Jan 13, 2019 Jan 13, 2019

Hi Trevor

did not help..also I noticed after I remove Photoshop and start aging Wacom properties it was again there?!

What helped me and now it looks like all is good is that after I connect my Wacom from USB mode to wireless mode I can set up my express keys.

Anyway, thx a lot for the support!

Regards

Filip

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Community Expert ,
Jan 12, 2019 Jan 12, 2019

Can you tell us what operating system you are using, and its version?

Does Photoshop appear as an option Wacom Properties?

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019

I am using Windows 10( last update couple days ago)

Yes., it appiers..

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Community Expert ,
Jan 12, 2019 Jan 12, 2019

filipm80232307  wrote

I am using Windows 10( last update couple days ago)

Yes., it appiers..

OK.  There was an issue with the Wacom driver not seeing Photoshop after an update  about a year or so back.  If that's the problem, click on Photoshop in the Tablet properties, and remove it (the minus key).  Then click on the Plus to add an application, and find an select the Photoshop .exe file

To be sure, instead of selecting Photoshop from the list

Click on Browse, and find it in Program Files

I suspect that is going to  fix it, but let us know either way.

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Community Beginner ,
Jan 13, 2019 Jan 13, 2019
LATEST

Hi Trevor

did not help..also I noticed after I remove Photoshop and start aging Wacom properties it was again there?!

What helped me and now it looks like all is good is that after I connect my Wacom from USB mode to wireless mode I can set up my express keys.

Anyway, thx a lot for the support!

Regards

Filip

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines