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A
Anonymous
October 25, 2014
Answered

Photoshop CS4 Extended - error 150:30 - “LicenseRecoveryLauncher” not supported on Mac OSX Yosemite 10.10

  • October 25, 2014
  • 5 replies
  • 19064 views

I recently upgraded to Mac OSX Yosemite 10.10

When I try to open Adobe Photoshop CS4 Extended it says error 150:30 Licensing for this product has stopped working.

I followed the help advice which says to download some software to mend the problem but it wont launch - error message You can’t open the application “LicenseRecoveryLauncher” because PowerPC applications are no longer supported.

How can I fix the problem?

    This topic has been closed for replies.
    Correct answer gener7

    OS 10.7 and above uses the python script (.py) which is included in the License Recovery kit.

    Mac OS X 10.7

    a. Double-click the LicenseRecovery111.dmg

    Note: Leave this window open and proceed to the next step.

    b. Double-click your Hard Drive.

    c. Double-click Applications.

    d. Double-click Utilities.

    e. Double-click Terminal.

    f. Type “sudo python “

    Note: There is a space following “python”. Do not press Return.

    g. Drag LicenseRecover.py from the LicenseRecovery folder onto the Terminal Window and press Return. Note: Make sure that the Terminal window has the command and the path to the APP file. For example: "sudo python /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/LicenseRecover.py”

    h. Enter your administrator user name and password when prompted and click OK.

    i. Follow the onscreen instructions.

    5 replies

    marie-aureliah80782191
    marie-aureliah80782191
    Participant
    September 28, 2017

    We had the same error upgrading from OS 10.6 to 10.11.6 with CS4 suite and the python script work perfectly.

    Thank you so much for your guidance.

    You save the day!

    Cheers,

    Marie

      Serene_athlete16B8
      Serene_athlete16B8
      Participant
      January 13, 2017

      This worked great. Thanks to whoever posted these instructions.  Nice to have my programs back.

        A
        Anonymous
        June 24, 2015

        Thank you VERY MUCH! I followed all the steps. It worked perfectly. I recovered all my Adobe Photoshop CS4 and Adobe Premiere CS3 Pro:)

        Note: NO reinstallation required.

        gener7
        Community Expert
        gener7Community Expert
        Community Expert
        June 24, 2015

        Make a note of this if anyone else asks.

        I  also have a more detailed screenshot guide.  150:30  Start with post 11.

        Gene

        gener7
        Community Expert
        gener7Community ExpertCorrect answer
        Community Expert
        October 25, 2014

        OS 10.7 and above uses the python script (.py) which is included in the License Recovery kit.

        Mac OS X 10.7

        a. Double-click the LicenseRecovery111.dmg

        Note: Leave this window open and proceed to the next step.

        b. Double-click your Hard Drive.

        c. Double-click Applications.

        d. Double-click Utilities.

        e. Double-click Terminal.

        f. Type “sudo python “

        Note: There is a space following “python”. Do not press Return.

        g. Drag LicenseRecover.py from the LicenseRecovery folder onto the Terminal Window and press Return. Note: Make sure that the Terminal window has the command and the path to the APP file. For example: "sudo python /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/LicenseRecover.py”

        h. Enter your administrator user name and password when prompted and click OK.

        i. Follow the onscreen instructions.

          clairec10141196
          clairec10141196
          Participating Frequently
          February 22, 2016

          Hi, i've followed the steps and dragged the Licence recovery into the terminal, and it says to proceed enter your password.

          However it then comes up with Password and a key symbol.

          I'm not able to type in my password, almost like it's locked?

          Please help!

          gener7
          Community Expert
          gener7Community Expert
          Community Expert
          February 22, 2016

          Hi, thanks have tried this and now have the message:

          /usr/bin/python: can't find '__main__' module in '/Volumes/LicenseRecovery 11.6.1'


          License recovery dmg might have gotten unmounted. Open the dmg and repeat the process.

          Mylenium
          Mylenium
          Legend
          October 25, 2014

          Reinstall your software.

          Mylenium

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