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mmsx211
mmsx211
Participant
December 20, 2016
Answered

Photoshop CS6 crashes on startup? - "Building Color Conversion Profiles"

  • December 20, 2016
  • 2 replies
  • 2083 views

All of my other Adobe software works and starts up just fine, but for some reason, each and every time I launch Photoshop, it crashes at the start up window before the program can even open. 100% of the time, it has crashed while the software is "Building Color Conversion Profiles". Not sure what to do here and Photoshop is imperative to my work, anyone know anything I can do about this?

Thanks so much in advance, and have a good one.

    This topic has been closed for replies.
    Correct answer gener7

    Sorry I'm late on this, but looks like a reinstall would replace any corrupted files.

    So uninstall under Add/Remove programs.

    Run the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems to remove any remaining files.

    You no longer need the original DVDs, download the CS6 Master Collection from here.

    Download Adobe Creative Suite 6 applications

    And if all goes well, run your updates.

    Gene

    2 replies

    mmsx211
    mmsx211Author
    Participant
    December 22, 2016

    As for the versions of windows, I have Windows 10 Home Edition

    Photoshop is Photoshop CS6 2012(?) from the Master collection. (My Aunt gave me an old CS6 installation disk set last summer, I've been using that ever since.)

    gener7
    Community Expert
    gener7Community ExpertCorrect answer
    Community Expert
    December 23, 2016

    Sorry I'm late on this, but looks like a reinstall would replace any corrupted files.

    So uninstall under Add/Remove programs.

    Run the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems to remove any remaining files.

    You no longer need the original DVDs, download the CS6 Master Collection from here.

    Download Adobe Creative Suite 6 applications

    And if all goes well, run your updates.

    Gene

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    December 21, 2016

    Please tell us your OS version, and Photoshop version.

    "I've only seen 3 things that can cause a crash at that point: corrupt profiles (mostly display profiles), corrupt information coming from the OS about the system profiles, and bad floating point units in CPUs.

    First thing to check is the display profiles. If setting them to sRGB doesn't solve the crash, it might be a bug in the OS profile cache.  And let's hope it isn't the CPU, because those problems are a @$%^@#%# to track down in modern processors."  Chris Cox

    So how do you set your Display Profile to sRGB?  Add it to the list, select it and set it as Default. Restart your PC. Let me know that fixes it.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    December 21, 2016

    If that fails I suggest you uninstall.

    Use the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems

    and reinstall.

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