When I try to update CS6 to 13.0.1 I get this error code:Error Code: U44M1P6

[rrc907@aol.com]

Auto Update gives me this error code after trying to update:

Photoshop 13.0.1 update for Photoshop CS6 and Photoshop CS6 Extended

Done with Errors. Error Code: U44M1P6

What can I do?

[Mylenium]

Download the update manually from the Adobe website and run it again.

Mylenium

[rrc907@aol.com]

Tried the manual download and got this error code:

Adobe Photoshop 13.0.1

Installation failed. Error Code: U44M2P7

Roy

[nicolamedovic]

Unfortunately it doesn't even work if you download it manually.......

[MikeBag]

You should be able to pinpoint the install failure by viewing the log file produced by the install.

Have a look in ...Program files\Common Files\Adobe\Installers  for a file called "Adobe Photoshop CS6 Support 13.0.1 08-31-2012.log.gz"

This a zipped file but can be opened in Windows7. Plough through the file untill you see the error.

In my case there were 2 errors. The 1st was because I had ~digimarc folder and the 2nd was because I had ~Pixar file format. Simply undoing the ~ in both cases allowed for successful update

[Noel Carboni]

MikeBag wrote:

The 1st was because I had ~digimarc folder and the 2nd was because I had ~Pixar

Generalizing, if you've done ANYTHING to Photoshop's installed files outside of adding things into the plug-ins subfolder (which is normally empty in Photoshop CS6) you've potentially shot yourself in the foot regarding applying updates in the future.

Mike, in your case (and just out of curiosity) what was the a reason you chose to disable those components?

-Noel

[MikeBag]

Noel asked why I disabled the compoenents

Simple - I don't use either and so ~ so they would not load when opening Photoshop

[Noel Carboni]

Thanks for the follow-up, Mike.  Now it's clear doing so has a downside.

-Noel

[ssprengel]

Try downloading and updating manually starting at: http://www.adobe.com/downloads/updates/

And another thread with the same question, in case it shows a solution sooner than this one:

http://forums.adobe.com/message/4661270#4661270

[rrc907@aol.com]

Tried the manual download and got this error message:

Adobe Photoshop 13.0.1

Installation failed. Error Code: U44M2P7

[ptkforcbm]

Save yourself the headache...for Creative Cloud users but I assume this will work for purchased version too

This worked for me:

1. Applications > Adobe Photoshop CS6 > Uninstall Adobe Photoshop CS6
2. I did not check Remove Preferences
3. Uninstall Photoshop
4. Launch Adobe Application Manager
5. Install Adobe Photoshop CS6
6. After installation, launch Photoshop CS6 once to ensure it is Extended version
7. Download the update and manually update
8. Update successful this time!

[Noel Carboni]

One has to wonder WHY you would have to uninstall and reinstall.  Have you been mucking about changing the program files?

-Noel

[ptkforcbm]

Not at all! Actually I've opened Photoshop CS6 only 4 or 5 times on this computer running Mountain Lion 10.8.1

Don't know why but uninstall and reinstall worked. Update did not work with manual download.

[P8PRCUT]

yep the uninstall, reinstall worked..

[Hans Inge Hagen]

Im not going to reinstall CS6 for a 0.1 update. ..

[station_two]

Hans Inge Hagen wrote:

Im not going to reinstall CS6 for a 0.1 update. ..

That's up to you.  Your decision affects none of us, only you.

The update contains lots of bug fixes.  Not all bugs have been fixed, but a bunch of them have:

http://blogs.adobe.com/photoshopdotcom/2012/08/photoshop-cs6-13-0-1-update-now-available.html

Noteworthy Fixes

We fixed a total number of 76 core issues in 13.0.1, including:

• 1 Security fix  (http://www.adobe.com/go/apsb12-20)
• 31 Crashing fixes
• 18 fixes to 3D features
• 15 fixes to Drawing and Graphics features

Here are some specific fixes for the following bugs:

• 3D: Reflection does not render when ray Traced
• 3D: Ray Trace does not stop rendering
• 3D: OpenGL widget stops working in Full Screen Windows
• Paths and Shapes: No way to select a Shape layer without path getting activated
• Paths and Shapes: Shapes do not constrain properly with non-square pixels
• Paths and Shapes: Unable to type on paths or shape layer
• Paths and Shapes: Vector Layers Copy/Paste attributes not actionable
• Paths and Shapes: No vector preview when transforming shape layers.
• Windows task bar location & image window problem
• Paint is offset with Grip Pen
• Actions: An action that copies, closes, and pastes to another open image gives error that it cannot paste Documents open as floating
• Actions: CS4/5 Actions that include “Use legacy” option are not using legacy in CS6
• Liquify: Mac 10.8: Corruption when using large images on a background layer
• Type: Extensis: Update All Text Layer becomes available after replace missing fonts
• Layer Comps: “Could not complete your request because the result would be too big” displayed with this CS5 sample file
• Group Styles: Some blending options not saved with file
• Video playback should use draft quality for faster playback
• After crop, Adjustment layers with dropdown menus become grayed out in properties panel
• Channels Panel: Thumbnails don’t update after moving layer
• Performance: Moving layers is slow compared to CS5 if layer palette is visible and thumbnails are showing

Stability and SecurityWe work hard to ensure that Photoshop rarely crashes and we’ve raised the stability bar even higher with 13.0.1.However, if you do hit a crash, please let us know about it.Here are some guidelines on how to submit crash reports to Adobe:

• Guidelines on reporting crashes

[nicolamedovic]

I have the same problem could Adobe help us? Thanks

nicola

[iamredcross]

Here's what worked for me after trying everything above:

1. Delete PS.
2. Redownload PS.
3. Manually download the update and run it: FAILED AGAIN.
4. Open PS > Help > Updates and let the installer try to update again.
5. Finally worked.

[murmuring]

Okay... After having to uninstall and reinstall PSCS6CC 13.1 in order to get it to work, AND not changing anything in PS this time so that I wouldn't have to go through that again, the same thing has happened (Error code:  U44M1P6) with the 13.1.1 update (from Updater notification in Menubar). Something isn't right here, Adobe. Having to uninstall and reinstall just to get an update sucks.

[FoveaCreative]

Error codes from Application Manager are frequent and very annoying. The main place I'd like bugs fixed is with Application Manager. I just got the same error code. Last time was with Illustrator and ended up having to do the same uninstall/reinistall procedure. Had a similar bug when updating InDesign. Twice spent half a day with tech support whilst they trried to fix the issue and ended up following advice which corrupted my older CS5 installation of InDesign. Whilst CS6 applications have been great, including Photoshop, the Creative Cloud update system is buggy as hell. I have two colleagues at different businesses who have experienced similar problems. It really destroys all the productivity gains which Creative Cloud and the CS6 relaese might otherwise offer. As Noel Carboni said, one has to wonder why you have to uninstall and reinstall - not because users have done anything untoward but because Application Manager is utterly flawed. It all worked great in previous releases.

[Mr A Bennetti]

We have to realise that we are being used as bug finders for Adobe and they rely on us to report these bugs, if we did not they would not be able to release the software for years as they try to hunt the bugs out before release, which in itself makes sense. Rather have millions of helpers than a couple of dozen!

But, that said, between Adobe and OSX Mountain Lion, there are so many bugs, David Attenborough would have a field day with them!

[FoveaCreative]

Yes, that's very true. I had already reported this before coming on the Forum. It seems to me the relationship between Apple and Adobe is super important as so many people have businesses depending on Macs and Adobe products. The software update system is CRITICAL, right at the front line of Adobe's new Creative Cloud business model. It has to be right and it has to be a priority. Before posting here I read a number of threads where Adobe staff gave incorrect information and posted out-of-date links for manual software downloads, including for a newer (supposedly fixed) version of Application Manager which was not actually available for download. Poor show!