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davidc1815
davidc1815
Brainiac
May 25, 2019
Answered

Why has my cursor started to disappear when using my Wacom tablet?

  • May 25, 2019
  • 6 replies
  • 39458 views

I am making a picture with the Art History Brush tool using a Wacom Intuos Pro tablet and classic pen...the tablet has the latest drivers.

When I touch the screen using the mouse, the pointer and brush shape is fully visible.  But when I use my digital pen to touch the screen, the pointer is invisible...BUT...brush strokes still appear even though I cannot see the tip making them.

I have never seen this before.  I'd be grateful for ideas on what I am doing wrong.  Probably, something simple.

I am using a Dell XPS15 9550 laptop which has 32Gb ram and all ssd storage.  I use an Nvidia graphics card with Photoshop (latest edition) with the latest Nvidia drivers.  The only big change recently was that I updated my W10 64bit OS to 1903 yesterday.  No problems with this I am aware of.

Here's the thing...when I use the tablet and digital pens in Corel Painter 2019, there is no problem.  The cursor is visible and behaves normally.

I'd be grateful for advice with this

David

      This topic has been closed for replies.
      Correct answer davidc1815

      ...In the Wacom driver, Uncheck Windows-Ink for Photoshop, check Windows-Ink for everything else.

      David

      6 replies

      E
      Eric5CD5
      New Participant
      August 30, 2020

      I can't toggle the Windows Ink checkbox in Wacom Properties; it unchecks itself automatically when I close the app.


      Intuos 4, windows 10

      P
      Philip drawer
      New Participant
      January 11, 2020

      i have the same problem, i unselect use windows ink in the wacom driver but this dont work

       

      davidc1815
      davidc1815Author
      Brainiac
      August 4, 2019

      Chanahinmon - thank you very much! Works excellently and means I can use Windows Ink and get Pen Pressure back. Thanks.

      David

        Addy Chan
        Addy Chan
        New Participant
        August 4, 2019

        I came across the same problem when I updated my computer, but I was able to get the cursor to show back up after pulling up the settings for "pen & windows ink" and checking the box "show cursor" (see image below):

        Hope this helps!

          Pinneh
          Pinneh
          New Participant
          August 18, 2019

          Thanks Chanahinmon! The newest windows update must have messed up the settings for me. Turning show cursor back on worked like a charm. Typing "Pen Settings" in my windows search got me to the correct screen.

          S
          schreiberv55930755
          Participating Frequently
          August 1, 2019

          Same problem here on a my Intuos 4 Pro (2017) on Razer Blade 15 (also NVidia graphics), & newest Photoshop. I haven't used my Wacom in a while now the cursor turns invisible, whenever I hover the pen over the tablet. Appears back again, once I move the mouse.

          Turning off Windows ink is not a solution, because without pressure sensitivity, I might as well use my mouse. Although Windows Ink is a nuisance too, with the terrible long-press circle... I have to say, it is very frustrating to encounter the same problems over and over again with Wacom. :-(

          S
          schreiberv55930755
          Participating Frequently
          August 1, 2019

          Oh boy.. and here is the link to the posting that explains how to hack pressure sensitivity in PS without windows ink:

          Re: Use Windows Ink Issue with photshop CC 2015.

          I can verify that it still works on PS CC 20.0.5 (summer 2019)...

          davidc1815
          davidc1815Author
          Brainiac
          May 25, 2019

          Aha! The answer turned out to be to UN-select "Use Windows Ink" in the Wacom driver. Incidentally, until I did this, the digital pen cursor would not show up anywhere except Corel Painter. It would move icons on the desktop but invisibly.

          David

          davidc1815
          davidc1815Author
          Brainiac
          May 25, 2019

          ....but now, the Wacom cursor will not show up in Corel Painter applications.   That's a nuisance......

          davidc1815
          davidc1815AuthorCorrect answer
          Brainiac
          May 25, 2019

          ...In the Wacom driver, Uncheck Windows-Ink for Photoshop, check Windows-Ink for everything else.

          David

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