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I am finished with Adobe. There is no customer service or product support. If I had known I could not burn a Blu-ray with Primier Elements 2019 I never would have bought it. This is the last time I will be cheated by Adobe. I will never use your Creative Cloud if this is how you treat your long time customers. How do you stay in busuness. I will be spreading the word. Somehow I don't think you care.
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Hi there,
We're sorry for the experience you've had. I've branched this discussion so that we can address your issue separately. Unfortunately, Premiere Elements 2019 does not support burning Blu-ray discs.
This announcement was made last year. Here's the link: https://helpx.adobe.com/in/premiere-elements/using/export-and-share.html#disc
Also, you may refer to this article for comparison of the features available in different versions: https://www.adobe.com/in/products/premiere-elements/buying-guide.html
Let us know if it answers your question or if you need anything else. We're here to help.
Thanks,
Shivangi