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InnaKovalchuk
Participant
May 6, 2020
Question

Ошибка 16

  • May 6, 2020
  • 1 reply
  • 652 views

При открытии приложения Adobe Acrobat DC для редакции пдф файлов выдает эту ошибку. Удаление и востановление не помогают. Запуск Limited Access Repair Tool тоже. 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 28, 2020

Hi there

 

We are sorry for the trouble and the delay in response. I hope you would be able to fix it by now.

 

If the problem still persists, would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version of the application go to Help > About Adobe Acrobat DC
Make sure you have the latest version 20.009.20065. Go to Help > Check for updates.

 

Also, are you using Windows or Mac, and what is the version of the OS?

 

You may also refer to a similar discussion (https://community.adobe.com/t5/acrobat/acrobat-dc-error-16-on-windows-10/td-p/9343241?page=1) and see if that helps.

 

Let us know how it goes

 

Regards

Amal

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